KeyBank
Located in the heart of Tallmadge, this bank offers a comprehensive range of financial services tailored to meet the diverse needs of its clients. Renowned for its exceptional customer service, the team is dedicated to providing personalized solutions that help individuals and businesses achieve their financial goals. With convenient hours, including Saturday openings, customers can easily access services at their convenience.
The bank prides itself on fostering strong community relationships, ensuring that clients feel valued and understood. Their knowledgeable staff is always ready to assist with everything from personal banking to business financing, making it a trusted partner for all financial endeavors.
Latest Feedback
- "I recently opened a checking account here, and the experience was seamless. The staff was incredibly friendly and took the time to explain all my options. I felt like they genuinely cared about finding the right fit for me. Plus, their Saturday hours made it easy to come in without taking off work."
"I’ve been a customer for years and have always been impressed with the level of service. Every time I visit, I’m greeted with a smile, and the staff is always willing to go the extra mile to help. I particularly appreciate their online banking features, which make managing my accounts super convenient."
"As a small business owner, finding a reliable banking partner was crucial for me. This bank has exceeded my expectations with their dedicated business services. The loan officer I worked with was knowledgeable and helped me secure funding quickly. I feel confident knowing I have their support as my business grows."
Customer Reviews
What People Say
Karen Harrison
January 4, 2025
I've been a customer for over two years, and I have to say, my experience has been mostly positive. The staff here are incredibly friendly and always willing to help, especially when it comes to answering my questions about my account. I recently had an issue with a transaction, and they resolved it promptly without any hassle. One of the biggest advantages I appreciate is their online banking system—it’s user-friendly and makes managing my finances a breeze. However, I do wish they had longer hours during the week or more locations nearby. Sometimes, it can be tricky to find time to get there, especially with a busy work schedule, but overall, I’m happy with their services and would recommend them to anyone looking for a reliable banking partner.
Seraphina Westbrook
August 7, 2024
I’ve never been one to write reviews, but I really felt compelled to share my wonderful experience. From the moment I walked into the branch, I was greeted with such warmth and professionalism that I instantly felt at ease. The loan process was smooth, and I was kept informed every step of the way. I also appreciate the convenience of their online services, which make banking incredibly easy. The staff is always willing to go above and beyond to assist, like when they helped me set up my mobile banking app, ensuring I understood how everything worked. I would have given five stars for this experience, but I think they could improve on their wait times during busy hours. All in all, I can’t recommend them enough!
Phoebe Wainwright
July 18, 2024
I just opened my first checking account here, and I couldn’t be happier! The staff was incredibly patient and walked me through every detail, which eased my concerns about banking. I was particularly impressed with how quickly they set up everything and answered all my questions without making me feel rushed. Their mobile app is super convenient for checking balances and transferring money, which is a huge plus for someone like me who’s always on the go. I did notice that their hours on Saturday are limited, and it would be great if they could extend them. However, the overall experience has been excellent, and I look forward to growing my relationship with them as I navigate my finances!
Raj Bonnet
June 19, 2024
I recently switched to this bank after having some frustrating experiences with my previous one, and I am so glad I made the change! The customer service is outstanding—every time I walk in, I’m greeted with smiles and warm welcomes. The team here took the time to understand my financial goals and even helped me set up a savings account with a great interest rate. It’s refreshing to see a bank that genuinely cares about its customers. I did have a small hiccup with my debit card not working at an ATM, but the staff was quick to assist me and resolved the issue within minutes. I’d rate my experience as fantastic, though I feel like the wait time during peak hours can be a bit long. Overall, I highly recommend checking them out if you want personal service and a supportive banking experience.
Cordelia Fraser
December 10, 2023
This bank has been a lifesaver for me. As a small business owner, I’ve felt the struggle with financial institutions that don’t understand the needs of entrepreneurs. The loan officer here took the time to discuss my business plan and tailored advice specifically for my situation. I was impressed by their willingness to help and provide resources. Additionally, their online tools for monitoring business accounts are quite intuitive and make tracking expenses much easier. My only complaint would be the limited weekend hours; it would be nice if they could stay open a bit later on Saturdays. But overall, I’m very satisfied with the services and support I've received so far.
Today
Opening Hours
| Monday | 9 AM–4 PM |
|---|---|
| Tuesday | 9 AM–4 PM |
| Wednesday | 9 AM–4 PM |
| Thursday | 9 AM–4 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–1 PM |
| Sunday | Closed |
How to go there
Location
Bank Loc: 41.1023 / -81.4403
Plan your visit
Weather
- Tallmadge
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