Krouse Watch, Clock And Jewelry Repair

Krouse Watch, Clock And Jewelry Repair

Located in the heart of Johnson City, this renowned watch repair service stands out for its exceptional craftsmanship and personalized customer care. With a dedicated team of skilled technicians, they specialize in both watch and clock repairs, ensuring that every timepiece is treated with the utmost precision and expertise.

Customers appreciate the attention to detail and the ability to handle a wide range of issues, from minor adjustments to complex repairs. The shop's commitment to quality and reliability has earned it a loyal following, making it the go-to destination for anyone seeking trustworthy repair services for their cherished timepieces.

• 2106 N Roan St Ste 3, Johnson City, TN 37601, United States
• (423) 283-7051

Latest Feedback

"I had an amazing experience with this service when I needed a battery replacement for my favorite watch. The staff was incredibly friendly and took the time to explain the process to me. I was pleasantly surprised at how quick the turnaround was, and my watch is now working perfectly. I will definitely return for any future needs!"

"I brought in an antique clock that had been in my family for generations. The team not only repaired it but also treated it with such care and respect. They provided updates throughout the process, which made me feel valued as a customer. It's wonderful to see such dedication to preserving history. Highly recommend!"

"After searching for a reliable place to repair my broken bracelet, I finally found this gem. The service was prompt and the staff was knowledgeable, answering all my questions. They even offered suggestions to prevent future issues. My bracelet looks brand new now! I'm thrilled with the outcome and the level of service I received."

Customer Reviews

What People Say

Kingston Fraser

★★★★★

July 21, 2025

After searching for a reliable watch repair service, I finally decided to visit this place, and I'm so glad I did! From the moment I walked in, I was greeted with a warm smile and a welcoming atmosphere. The technician was incredibly knowledgeable and took the time to explain what was wrong with my watch. I had a vintage Rolex that needed a complete overhaul, and I was anxious about how it would turn out. But they assured me that they were experienced with high-end watches. I appreciated the transparency and the detailed quote they provided. Once I got my watch back, I was amazed! Not only was it functioning perfectly, but it had also been polished to a shine that made it look even better than when I first bought it! My only suggestion would be to improve the waiting area—maybe add some comfortable seating or magazines for customers while they wait. All in all, I was extremely satisfied with my experience, and I will be recommending this place to all my friends. They truly know their craft!

👍 10 👎 0

Seraphina Prague

★★★★★

April 12, 2025

I recently had my grandfather's old pocket watch repaired, and I cannot express how impressed I am with the service I received. The owner took the time to explain the process and what needed to be done to restore it. I appreciated the genuine care they showed toward my family heirloom. The watch was returned to me in pristine condition and works perfectly. The whole experience was smooth, and I felt valued as a customer. The only minor feedback I would give is that the shop's hours can be a bit limiting, especially for someone like me who works during the week. It would be great to see longer hours or possibly Saturday openings in the future. However, the craftsmanship and attention to detail made it completely worth it. If you have any watch or jewelry repair needs, I highly recommend this place. You won't be disappointed!

👍 6 👎 1

Magnus Bauer

★★★★★

January 24, 2025

I had a wonderful experience getting my watch repaired here! The staff was friendly and knowledgeable. They quickly diagnosed the issue with my watch and provided a fair estimate. What impressed me most was their attention to detail; they even cleaned my watch before returning it to me. It looked brand new! The only downside was the wait time; it took a little longer than I anticipated, but the quality of the repair was well worth it. I will definitely return for any future repairs.

👍 1 👎 0