M&T Bank

M&T Bank

Located in the heart of Hanover, this bank stands out for its commitment to customer service and community engagement. With convenient hours, including Saturday availability, it provides accessibility for all banking needs. The bank offers a comprehensive range of services from personal banking to business solutions, catering to the diverse financial requirements of its valued clients.

What truly sets this bank apart is its knowledgeable staff, who are dedicated to providing personalized assistance. Customers appreciate the friendly atmosphere and the willingness of employees to go the extra mile to ensure a positive banking experience. Whether you're opening a new account or seeking financial advice, this bank is a trusted partner in achieving your financial goals.

• 7500 B Connelley Dr, Hanover, MD 21076, United States
• in BWI Plaza
• (410) 768-4530

Latest Feedback

"I recently opened an account here and had a fantastic experience! The staff was incredibly welcoming and took the time to explain all my options. I felt valued as a customer, which isn’t something you find everywhere. Plus, the Saturday hours are a huge bonus for those of us with busy schedules!"

"I’ve been a customer for several years now, and I can confidently say that the service is top-notch. The team is always ready to assist with any questions I have, and I’ve never felt rushed during my visits. The online banking features are also very user-friendly, making it easy to manage my finances from home."

"As a small business owner, I appreciate the specialized services offered here. The business banking team has been instrumental in helping me navigate my financial needs. They genuinely care about my success and provide tailored solutions that fit my unique situation. I highly recommend this bank to anyone looking for reliable and supportive banking services."

Customer Reviews

What People Say

Arun Ravencroft

★★★★★

January 24, 2025

I've been banking with my local branch for over three years now, and I have to say, I really appreciate the level of service I receive. Every time I walk in, I’m greeted with a smile, which immediately makes the experience more pleasant. The layout of the branch is quite inviting—spacious and clean—making it easy to navigate, even on busier days. Recently, I needed help setting up my online banking, and a representative took the time to walk me through every step, ensuring I understood it all. It was refreshing to see someone so dedicated to customer education. My only minor concern would be the wait times during peak hours, especially on Fridays when everyone seems to be wrapping up their week. Overall, I highly recommend this bank for anyone seeking friendly staff, financial guidance, and a welcoming atmosphere. They really do go above and beyond for their customers!

👍 3 👎 2

Adelaide Westbrook

★★★★★

July 28, 2024

I recently opened an account and had a fantastic experience! The staff was incredibly helpful and informative, making the whole process smooth and hassle-free. I appreciated the transparency, especially when discussing fees and interest rates. Plus, I love their online banking app; it’s user-friendly and makes managing my finances a breeze! The only thing I would suggest is extending weekend hours just a bit more—maybe until 2 PM on Saturdays? Overall, a great banking experience!

👍 7 👎 2

Raj Silverstone

★★★★★

February 29, 2024

As a long-time customer, I've had my share of experiences with this bank. The customer service is generally very good, and I’ve particularly noticed how knowledgeable the staff is about various financial products. I had a recent interaction where a personal banker helped me set up a savings plan for my kids' education, and their insights were invaluable. The branch is always well-maintained, creating a welcoming environment. However, I’ve encountered a few hiccups with the automatic teller machines; sometimes, they seem to go offline, which can be a bit frustrating, especially when you’re in a hurry. That said, I do appreciate their commitment to improving technology, and I’ve heard they’re planning upgrades soon. Overall, I’m satisfied with my experience and would recommend them to anyone looking for a solid banking relationship.

👍 4 👎 2