Mack Automotive And Collision

Mack Automotive And Collision

Located in Elida, this auto body shop stands out for its commitment to quality service and customer satisfaction. With a dedicated team of skilled technicians, they specialize in a wide range of automotive repairs and collision services, ensuring that every vehicle receives the attention it deserves.

Customers appreciate the shop's transparency and detailed communication throughout the repair process. From minor dents to major bodywork, this shop utilizes state-of-the-art equipment and techniques to restore vehicles to their original condition. The welcoming atmosphere and knowledgeable staff make it a trusted choice for drivers in the area.

• 5510 N West St, Elida, OH 45807
• (419) 296-4632

Amenities

Service options

• Onsite services

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Offerings

• Oil change

Amenities

• Mechanic
• Restroom

Planning

• Appointments recommended

Payments

• Credit cards
• Debit cards

Latest Feedback

"I had a fantastic experience at this auto body shop! After a minor fender bender, I took my car in and was pleasantly surprised by the level of service I received. The team was incredibly professional and kept me updated on the progress of my repairs. My car looks as good as new, and I couldn't be happier with the results. Highly recommend them for anyone needing reliable auto body work!"

"This place is a hidden gem! I had some scratches and dents on my car that were driving me crazy. The technicians not only fixed the issues but also detailed my car inside and out. I was impressed with how quickly they completed the work without compromising quality. The staff was friendly and answered all my questions, making the entire process smooth and enjoyable. I'll definitely return for any future needs!"

"I can't say enough good things about my experience here! After a major accident, I brought my vehicle in for repairs. From the moment I walked in, the staff was welcoming and understanding of my situation. They walked me through the entire process and helped with the insurance claims. When I got my car back, it looked incredible, and they even took the time to fix some additional scratches I hadn’t mentioned. It’s clear they care about their customers and their work!"

Customer Reviews

What People Say

Isha Stormborn

★★★★★

June 19, 2024

I've been going to this auto body shop for a few years now, and I can honestly say they are a cut above the rest. From the moment I walked in, I was greeted with friendly faces who genuinely seemed interested in helping me. My car had a pretty significant dent from a parking lot mishap, and I was worried about what it would cost. They provided a detailed estimate that was not only fair but also transparent, showing me exactly what I was paying for. The repair process was quick—my car was ready within three days! They even went the extra mile to wash my car before handing it back, which was a lovely surprise. The only minor feedback I have is that their parking situation is a bit tight, especially during peak hours. Given how busy they are, I understand why, but it would be nice to have some more dedicated space for customers. Overall, I highly recommend this place for anyone needing auto body work. They stand behind their work and really care about their customers. I’ll definitely be returning in the future, hopefully for more favorable reasons like routine maintenance rather than repairs!

👍 2 👎 1

Zelda Duke

★★★★★

December 13, 2023

What a fantastic experience! I took my car in for some scratches and dents after a recent encounter with a shopping cart. The team was friendly, knowledgeable, and made the entire process feel seamless. I was impressed by the level of care they took in explaining the repairs and options available to me. They completed the work ahead of schedule, and my car looks better than it did when I bought it! I appreciate the attention to detail they provided and the stress-free environment they created. Honestly, I can't think of anything they could improve on. Just a fantastic place—highly recommend it to anyone needing car work done!

👍 6 👎 2

Margot Foxworth

★★★★★

October 1, 2023

I recently had some bodywork done here after a minor accident, and I am absolutely thrilled with the results! The staff was incredibly professional and communicated with me every step of the way. They even helped me navigate the insurance process, which was a huge relief—I've had such headaches with that in the past! My car looks brand new, and they managed to finish the repairs faster than I expected. The only downside was that they tend to be a bit busy, so scheduling an appointment was a little tricky at first. However, it’s clear why they are so popular. If you’re looking for reliable service and quality work, I highly recommend this auto body shop. They exceeded my expectations!

👍 3 👎 2