Mark Clippard - State Farm Insurance Agent
Located in Springfield, this insurance agency stands out for its commitment to personalized service and comprehensive coverage options. With a team of dedicated professionals, they prioritize understanding each client's unique needs, ensuring tailored solutions that offer peace of mind. Whether it's auto, home, or life insurance, clients benefit from a wealth of knowledge and expertise, making the process seamless and stress-free.
Their approachable staff is known for their responsiveness and readiness to guide customers through the intricacies of insurance planning. With convenient office hours, clients can easily find time to discuss their insurance needs, reinforcing the agency's reputation as a reliable partner in protecting what matters most.
Latest Feedback
- "I had an amazing experience with this insurance agency! The agent took the time to explain all my options clearly, making it easy for me to choose the right coverage for my needs. I felt genuinely valued as a customer, and the personalized service made the entire process smooth. Highly recommend!"
"This agency exceeded my expectations in every way. I was impressed by how knowledgeable the staff was about various insurance products. They helped me save money on my policy while ensuring I had adequate coverage. It's reassuring to know that my insurance needs are in such capable hands."
"As a first-time insurance buyer, I was nervous about the whole process. However, the team here made it incredibly easy and stress-free. They walked me through every step and answered all of my questions patiently. I left feeling confident in my decisions, and I truly appreciate their support!"
Customer Reviews
What People Say
Erik Cloudwalker
August 28, 2025
After moving to a new area, I found myself needing to switch insurance providers, and I’m so glad I came across this agency! The team was incredibly welcoming and made me feel at ease right away. They took the time to explain everything in detail, and I never felt like I was being sold to, which is refreshing. Their focus on customer service truly stands out; I felt valued as a client. I also appreciated the follow-up calls to ensure I was satisfied with my plan and coverage. One small critique would be the wait time during busy hours; I had to sit for about 15 minutes before being seen, but it was worth it for the quality of service. Overall, I highly recommend them for anyone looking for insurance—great experience!
Yuki Harrington
July 26, 2024
As someone who has dealt with various insurance agents in the past, I was pleasantly surprised by the level of service I received here. The agent I spoke with was incredibly patient, answering all my questions in a way that was easy to understand. I especially liked how they explained the different types of coverage available and helped me pick the best one for my lifestyle. They even provided me with a detailed breakdown of costs, which I found very helpful. The office has a cozy, relaxed vibe, which made the whole process much less daunting. One thing I would suggest is to perhaps extend their weekend hours; it would be a great option for those of us who work during the week. Overall, I’m thoroughly impressed and feel confident in my insurance choices!
Stephen Cole
June 1, 2024
I recently had the pleasure of working with my insurance agent, and I can't speak highly enough about the experience! From the moment I walked in, I was greeted warmly and made to feel at home. The staff is incredibly knowledgeable and took the time to discuss all my options. I appreciated how they didn’t rush me, allowing me to ask questions and really understand the coverage I was getting. One highlight was their commitment to tailoring a plan that fit my unique needs—no cookie-cutter solutions here! Plus, their office is bright and welcoming, making it a pleasant place to be. The only minor downside was the parking situation; it can be a bit tight during peak hours. Nevertheless, I left feeling genuinely cared for and well-informed. I would highly recommend them to anyone looking for reliable insurance guidance!
Silas Carpenter
February 12, 2024
Had a very good experience getting my insurance set up here! The staff was friendly and knew their stuff. I felt like they genuinely cared about getting me the best deal. Only reason I’m not giving five stars is that the location is a bit hard to find at first, and the parking could be better. But the service was top-notch, and I left feeling confident in my choices. Definitely recommend!
Today
Opening Hours
| Monday | 8:30 AM–5 PM |
|---|---|
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| Thursday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Insurance agency Loc: 37.1211 / -93.2794
Plan your visit
Weather
- Springfield
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|---|---|---|
| feels like | N/A °F |