Matt Lumadue - State Farm Insurance Agent
Located in the heart of Chicago, this insurance agency stands out for its exceptional customer service and personalized approach. With a commitment to educating clients, the agency ensures that every individual understands their coverage options thoroughly. The staff is dedicated to offering tailored solutions, making it easy for clients to find the right insurance packages that suit their unique needs. The agency offers both online and onsite appointments, ensuring flexibility and convenience for all customers.
Health and safety are paramount here, with protocols in place to keep both clients and staff safe. Masks are required, and the team diligently disinfects surfaces between visits. This level of care, combined with competitive rates, makes this agency a trusted choice for insurance needs in the community.
Amenities
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Online appointments
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Onsite services
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Service options
Health & safety
Latest Feedback
- "I was blown away by the level of customer service I received! The team took the time to explain my policy options in detail, which made the entire process stress-free. I felt like they genuinely cared about my needs and helped me find a great rate for my home and car insurance. Highly recommend this agency!"
"Shopping for insurance has never been easier! I was able to get a package discount for my vehicles and home in just one meeting. The staff was knowledgeable and patient, answering all my questions without making me feel rushed. I appreciate how they worked to find the best options for me."
"This agency has changed my perspective on insurance! The agent took the time to sit down with me and explain everything clearly. I walked away feeling empowered and confident in my choices. Their approach to customer education is truly refreshing, and I feel like I'm in great hands with my coverage."
Customer Reviews
What People Say
Elizabeth London
February 27, 2025
I had a fantastic experience at this insurance agency! Matt really knows his stuff and took the time to answer all my questions about my homeowner’s policy. His friendly demeanor made the process enjoyable instead of stressful, which is rare in the insurance world! Plus, the office has great health protocols in place. The only minor downside I found was that the parking situation can be tricky during rush hours, but it’s worth the hassle for the level of service I received. I’d highly recommend this place to anyone looking for reliable insurance advice!
Evander Wheeler
December 18, 2024
Super happy with my experience! The team is friendly, and Matt is super knowledgeable. I felt taken care of from start to finish. Highly recommend!
Lucia Nichols
September 4, 2024
Having an insurance agent like Matt Lumadue has significantly changed my outlook on insurance altogether. I came in looking for a better deal on my auto insurance and ended up discussing my home and life insurance plans as well. What I loved most was the comprehensive approach Matt took. He didn’t just quote me prices; he made sure I understood what I was paying for and why it was essential. One thing to note is that while the office is well-staffed, it can sometimes feel a bit hectic, particularly on busy days. However, the staff remained friendly and attentive even during peak times. I left feeling not only reassured about my coverage but also with a clear understanding of my policies. Definitely a fantastic place to get insurance!
Adelaide Westbrook
July 29, 2024
I cannot express how pleased I am with the service I received! From the moment I walked in, the atmosphere was welcoming and professional. Matt took the time to thoroughly explain every detail related to my insurance options, something I've never experienced with other agents before. He guided me through various policies, highlighting the pros and cons of each. I felt empowered to make informed decisions rather than just being pushed into a sale. The personalized attention was refreshing and genuinely appreciated. Additionally, they have implemented health protocols, which made me feel safe during my visit. The only small critique I have is that the office can get a bit crowded, but the staff does a great job of managing the flow of customers. Overall, this experience has been a breath of fresh air in the often overwhelming world of insurance. Highly recommend if you're looking for solid advice and a truly supportive agent!
Thomas Southgate
April 6, 2024
I recently switched my auto and home insurance to this agency, and I’m absolutely thrilled with the experience! Matt was incredibly knowledgeable and helped me understand what coverage I really needed. I also appreciated the ease of booking my appointment online. The only thing I wish for is longer hours on Saturdays since that’s when I have more free time. Nevertheless, the service is top-notch!
Today
Opening Hours
| Monday | 9AM–5PM |
|---|---|
| Tuesday | 9AM–5PM |
| Wednesday | 9AM–5PM |
| Thursday | 9AM–5PM |
| Friday | 9AM–5PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Insurance agency Loc: 42.0116 / -87.8196
Plan your visit
Weather
- Chicago
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|---|---|---|
| feels like | N/A °F |