Metro by T-Mobile

Metro by T-Mobile

Located in Florida City, this cell phone store stands out for its exceptional customer service and wide range of mobile solutions.

With knowledgeable staff ready to assist customers in finding the perfect device and plan, shoppers can expect personalized attention tailored to their needs.

The store offers an extensive selection of smartphones, accessories, and plans that cater to budget-conscious consumers without compromising on quality.

Open seven days a week, this store makes it convenient for customers to upgrade their devices or get assistance at their convenience.

• 501 W Palm Dr Ste 106, Florida City, FL 33034, United States
• (786) 339-8876

Latest Feedback

"I recently visited this store and was blown away by the level of service I received! The staff was incredibly knowledgeable and helped me choose the perfect phone for my needs. They took the time to explain all my options and even set up my new device for me. I highly recommend this place to anyone looking for a new phone or plan."

"What a fantastic experience! I stopped by to check out some accessories and ended up getting a great deal on a new phone. The team was friendly and patient, answering all my questions without any pressure. I appreciated their honest recommendations and the wide variety of products available. I’ll definitely be coming back!"

"I have been a customer here for a while now, and I can honestly say that this store exceeds my expectations every time. The staff is always welcoming and remembers me when I come in. They helped me troubleshoot an issue with my phone quickly and efficiently. I feel valued as a customer, which is hard to find these days!"

Customer Reviews

What People Say

Brooklyn Porter

★★★★★

July 7, 2025

I recently visited this cell phone store and was blown away by the customer service! The staff was incredibly knowledgeable and took the time to answer all my questions about the different plans and phones. I felt no pressure to make a quick decision, which is a huge plus. I ended up getting a great deal on a new smartphone, and they even helped me set it up right there in the store. The atmosphere was friendly and welcoming, making the whole experience enjoyable. My only suggestion would be to have a few more options for accessories, but overall, I couldn’t be happier with my visit. Highly recommend it for anyone needing a new phone or plan!

👍 4 👎 1

Tobias Singer

★★★★★

November 16, 2024

Visiting this cell phone store was an absolute delight! The moment I walked in, I was greeted by a friendly staff member who seemed genuinely interested in helping me. They took the time to understand my needs—whether it was for a family plan or just a new device for myself. I was particularly impressed by how they offered multiple options without pushing me toward an upsell. It felt like they really cared about finding the right fit for me! The store was well-organized, with plenty of phones and accessories on display, making it easy to browse. They even suggested a couple of neat features I didn’t know about. While the checkout process was smooth, I noticed a slight delay in service when the store got busy, which could be improved with more staff during peak hours. However, this didn’t overshadow my overall great experience! I walked out satisfied and excited about my new phone. I’ll definitely return!

👍 4 👎 2

Ambrose De Ville

★★★★★

September 22, 2024

I had a fantastic experience at this cell phone store! As someone who isn’t very tech-savvy, I was a little overwhelmed when I walked in, but the staff immediately put me at ease. They patiently explained the differences between the various plans and helped me find a phone that perfectly fit my needs. I was especially impressed with their willingness to troubleshoot a small issue I had with my old phone while I was there. The store was clean, organized, and had a great selection of devices. One minor critique: it would be great if they could extend their Sunday hours a bit, as I found it challenging to visit on weekends. Still, I walked away with a smile and a fantastic new phone!

👍 7 👎 1