Metro by T-Mobile
Located in the heart of Oak Park, this cell phone store stands out for its exceptional customer service and extensive selection of affordable mobile devices. Customers appreciate the knowledgeable staff who are always ready to assist with any inquiries, ensuring a personalized shopping experience. The store offers a wide range of plans and devices, making it an ideal choice for anyone looking to stay connected without breaking the bank.
With convenient hours throughout the week, including extended hours on weekdays, customers can easily find time to explore the latest offerings. The store's commitment to providing value and reliable service has made it a trusted destination for both new and seasoned mobile users alike.
Latest Feedback
- "I recently visited this cell phone store, and I couldn't be happier with my experience. The staff was incredibly friendly and knowledgeable, guiding me through the different plans and devices. I ended up getting a great deal on a new phone, and they even helped me set it up on the spot. Highly recommend this place if you're in the area!"
"What I loved most about my visit was the variety of options available. I was looking for a budget-friendly phone, and the team helped me find exactly what I needed. They were patient and answered all my questions without making me feel rushed. Plus, the store was clean and well-organized, which made shopping a breeze!"
"I can't say enough good things about this store! I had an issue with my old phone, and the staff went above and beyond to help me troubleshoot it. Even though I ultimately decided to buy a new phone, I felt valued as a customer throughout the process. Their focus on customer satisfaction really sets them apart from other stores."
Customer Reviews
What People Say
Paul Moreau
July 7, 2025
What a fantastic experience! After my old phone started acting up, I decided it was time for an upgrade. Walking into this store, I was immediately greeted by friendly staff who seemed genuinely eager to help. I was impressed by their wide selection of devices, from the latest smartphones to budget-friendly options. The sales associate took the time to understand what I was looking for and even pointed out features I hadn’t considered. They held a great conversation while helping me find the perfect fit! I also appreciated the transparency about pricing and the various plans available. I opted for a new phone with a plan that includes unlimited data, which was a game-changer for me. However, I did notice that the store can get quite busy during peak hours, so I recommend visiting either early in the day or on weekdays if you can. Overall, I am thrilled with my purchase and the level of service I received. Definitely my go-to spot for mobile needs from now on!
Gabriel Watkins
November 4, 2024
I stopped by this store to check out some mobile plans after my previous provider was giving me headaches with their customer service. I was pleasantly surprised by how well I was treated here! The staff was friendly and very knowledgeable about the different plans and devices available. I really appreciated how they took the time to explain everything in detail. I ended up switching over and got a fantastic deal! The only piece of feedback I would have is to maybe add more seating for customers waiting, as it can get a bit crowded. Nevertheless, I walked out feeling confident about my choice, and I’m excited to be a new customer!
Mary Yamada
April 15, 2024
I had such a positive experience at this store! The atmosphere was inviting, and the staff was incredibly attentive. I went in looking for a phone for my teenage son, and they guided me through the options available. They even helped me understand how to set up parental controls, which was a huge relief for me. The only minor downside was that they didn’t have the exact color of the phone I wanted in stock, but they offered to order it for me and it arrived in just a few days! Overall, it was a great shopping experience, and I’m happy with our choice!
Caspian Lim
November 19, 2023
I recently switched to this store, and I couldn't be happier! The staff was incredibly welcoming and knowledgeable. I had a lot of questions about the different plans, and they patiently walked me through my options without any pressure to buy. I ended up with a plan that fits my needs perfectly and at a great price! The store itself was clean and organized, making it easy to browse. My only suggestion would be to extend the weekend hours a bit, as I found Saturday afternoons to be quite busy. Overall, fantastic experience!
Hiroshi Leroy
October 27, 2023
I had a wonderful experience shopping at this store! The staff was super friendly and willing to help with all my questions about plans and devices. I ended up purchasing a new smartphone and getting it set up right there in the store. They even transferred my data from my old phone, which made the transition so much easier. The only improvement I could suggest is having slightly longer hours on weekends; I found Saturday evenings to be quite busy and would love to have more time to shop. Overall, I’m very satisfied with my new phone and the service I received!
Today
Opening Hours
| Monday | 10 AM–7 PM |
|---|---|
| Tuesday | 10 AM–7 PM |
| Wednesday | 10 AM–7 PM |
| Thursday | 10 AM–7 PM |
| Friday | 10 AM–7 PM |
| Saturday | 10 AM–6 PM |
| Sunday | 12–4 PM |
How to go there
Location
Cell phone store Loc: 42.4606 / -83.1618
Plan your visit
Weather
- Oak Park
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| feels like | N/A °F |