Metro by T-Mobile

Metro by T-Mobile

Located in the heart of Patchogue, this cell phone store stands out for its exceptional customer service and wide selection of mobile devices. With knowledgeable staff who are always ready to help, customers can easily find the perfect phone or plan to suit their needs. The store prides itself on offering competitive pricing and exclusive deals, making it a go-to destination for anyone looking to upgrade their mobile experience. Whether you're a first-time buyer or looking to switch providers, this store provides an inviting atmosphere where technology meets personal attention.

The store's commitment to customer satisfaction is evident in its friendly approach and willingness to go above and beyond. With flexible hours throughout the week, including weekends, it's convenient for busy individuals to stop by and receive expert guidance. Overall, this cell phone store combines quality products with a customer-first mentality, ensuring that every visit is a positive one.

• 125 Medford Ave, Patchogue, NY 11772
• (631) 494-0000

Latest Feedback

"I recently visited this store to upgrade my old phone, and I couldn't be happier with the experience! The staff was incredibly helpful and took the time to explain all my options without any pressure. I ended up finding the perfect phone that fits my lifestyle and budget. Plus, they helped set everything up for me. Highly recommend!"

"I had a fantastic experience here when I needed to switch my plan. The employees were so knowledgeable and took the time to understand what I needed. They found me a plan that not only saved me money but also improved my coverage. The store is clean and organized, making it easy to browse the devices. I'll definitely be returning!"

"As someone who isn't very tech-savvy, I was a bit nervous about buying a new phone. However, the staff made everything so easy! They walked me through all the features and even helped me transfer my contacts from my old phone. I felt supported the entire time and left with a great device that I'm really enjoying. Thank you for the fantastic service!"

Customer Reviews

What People Say

Jackson Gupta

★★★★★

February 3, 2025

I can't say enough about how amazing my experience was at this cell phone store! I walked in with a million questions about upgrading my phone and switching my plan, and the staff couldn’t have been more helpful. They patiently walked me through the features of several models, letting me test them out to see what felt right. I ended up getting a fantastic deal on a new smartphone, and the representative really helped me find a plan that suited my usage habits. What really stood out was their commitment to customer satisfaction; I felt valued and not just another sale. Also, the ambiance of the store was welcoming, with a nice seating area while I waited for my phone to be set up. The only thing I’d suggest for improvement is having a few more staff members during peak hours, as I noticed a bit of a wait time at the checkout. But overall, I’m thrilled with my purchase and will definitely return whenever I need to upgrade or have questions. This is a great spot to get your tech needs sorted!

👍 8 👎 1

Celeste Anderson

★★★★★

December 8, 2024

I recently visited a local cell phone store, and I have to say, I was really impressed with my experience! From the moment I walked in, I was greeted warmly by the staff, who were genuinely friendly and eager to help. I was looking to switch my phone plan, and the representative took the time to explain all my options clearly, helping me understand the differences between plans without any pressure to make a decision on the spot. I loved how knowledgeable they were about the various phones available. They even showed me the latest models, answering all my questions in detail. The store itself was clean and organized, with a nice layout that made it easy to browse. I also appreciated that they had a good selection of accessories, which I didn't expect. The only small downside was that the store was a bit busy during my visit, and I had to wait a few minutes for someone to assist me. However, the wait was worth it, and it was nice to see that they had a steady flow of happy customers. Overall, this place exceeded my expectations, and I left with a new phone and a plan that fits my needs perfectly. I would definitely recommend this store to anyone looking for a hassle-free experience and great customer service!

👍 4 👎 1

Ryan Worthington

★★★★★

December 10, 2023

Great service and friendly staff! I got my new phone in no time. Highly recommend for anyone needing a quick upgrade!

👍 4 👎 0