Michigan First Credit Union (Inside Kroger)

Michigan First Credit Union (Inside Kroger)

Located conveniently within a Kroger store in Royal Oak, this credit union offers a unique blend of accessibility and personalized service. With extended hours from Monday to Friday and special Saturday hours, members can easily fit banking into their busy schedules. The team is dedicated to providing a friendly, community-focused atmosphere, ensuring that every member feels valued and understood. Whether you’re looking for loans, savings options, or financial advice, this credit union stands out for its commitment to member satisfaction and financial literacy.

• 2200 12 Mile Rd, Royal Oak, MI 48067, United States
• in Kroger Marketplace
• (800) 664-3828

Latest Feedback

"I had an amazing experience here! The staff is incredibly friendly and always ready to help. I needed assistance with opening a new account, and they walked me through the entire process, answering all my questions along the way. It’s so convenient to do my banking while I shop for groceries. Highly recommend it to anyone looking for a reliable credit union!"

"This place is a hidden gem! I was pleasantly surprised by how knowledgeable the staff was about different financial products. They helped me secure a loan for my first car and made the whole process smooth and stress-free. I appreciate the personalized service and the sense of community. It feels great to have a banking partner that truly cares!"

"I’ve been a member for a while now, and I can’t say enough good things. The online banking platform is user-friendly, and I love that I can manage everything from my phone. The team is always quick to respond to my inquiries, and they genuinely take the time to understand my needs. Plus, the location inside Kroger is super convenient for my busy lifestyle!"

Customer Reviews

What People Say

Adelaide Matthews

★★★★★

May 16, 2025

I recently had an outstanding experience at this credit union while applying for a personal loan. The loan officer was incredibly knowledgeable and guided me through the entire application with impressive ease. I was nervous at first, but they were patient and explained every detail, which really put me at ease. The interest rates they offer are very competitive compared to other banks I’ve dealt with. I also loved the fact that they have extended hours during the week, which made it convenient for me to visit after my work hours. However, I did notice that the waiting area can get a bit crowded, especially on weekends, so it might be worth scheduling an appointment if you can. Regardless, the staff was prompt and efficient despite the busyness, and I was in and out fairly quickly. It’s safe to say I’ll be sticking with this credit union for all my future banking needs. Overall, I highly recommend this place for anyone looking for a personalized banking experience coupled with great customer service. They really go the extra mile!

👍 5 👎 0

Sakura Jackson

★★★★★

March 28, 2024

I can't say enough good things about my experience at this credit union! I recently opened a savings account there, and I was pleasantly surprised by how easy the process was. The staff were so welcoming and friendly; I felt like I was talking to friends rather than bank representatives. They really took the time to explain my options, and I appreciated their transparency about fees and interest rates. I had a couple of questions about online banking, and they walked me through everything step-by-step, ensuring I felt comfortable with the platform. The location inside the Kroger store is super convenient, making it easy to combine my grocery shopping with banking errands. One small hiccup was the wait time during peak hours, but honestly, it was worth it to see such a dedicated team helping customers. I’ve been a member of other banks before, but this experience has definitely made me feel valued and appreciated as a customer. It’s refreshing to find a financial institution that cares about its clients. I highly recommend checking this place out if you're looking for a credit union that offers great service and a friendly atmosphere. You won't regret it!

👍 6 👎 0