Mid County Honda Acura

Mid County Honda Acura

Located in the heart of Santa Cruz, this auto repair shop stands out for its exceptional customer service and skilled technicians. With a commitment to transparency and integrity, they ensure that every vehicle receives the highest level of care. Whether it's routine maintenance or complex repairs, the experienced team utilizes advanced diagnostic tools and quality parts to keep cars running smoothly. Customers appreciate the shop's welcoming atmosphere and the personalized attention they receive, making it a trusted choice in the community.

The shop operates Monday through Wednesday, offering convenient hours for busy schedules. Their dedication to customer satisfaction is evident in the positive feedback from loyal clients who return for all their automotive needs. With a focus on building long-term relationships, this auto repair shop is not just a service provider; it's a partner in vehicle care.

• 1521 Commercial Wy, Santa Cruz, CA 95065
• (831) 477-1246

Latest Feedback

"I took my car in for a routine check-up, and I was pleasantly surprised by how thorough and transparent the entire process was. The staff explained everything in detail and even showed me what needed to be fixed. I felt valued and not just like another customer. My car is running smoother than ever!"

"I had a fantastic experience getting my brakes replaced. The team was knowledgeable and really took the time to answer all my questions. They even went above and beyond by providing a loaner car while mine was in the shop. I highly recommend this place for anyone looking for reliable auto repair."

"As someone who knows very little about cars, I was nervous about finding a trustworthy repair shop. This place was recommended by a friend, and I couldn't be happier. The staff was patient and explained everything in layman's terms. They made me feel comfortable and confident that my car was in good hands. I will definitely return for future services!"

Customer Reviews

What People Say

Delilah Welsh

★★★★★

July 17, 2024

I recently had my Honda serviced, and I couldn't be happier! The staff was super friendly and took the time to explain everything I needed. The waiting area was clean and comfortable, which made the experience even better. I just wish they offered coffee while I waited, but overall, I highly recommend this place for anyone needing car maintenance!

👍 1 👎 0

Casper Baker

★★★★★

July 7, 2024

I can't say enough about my experience! From the moment I stepped in, the warm welcome made me feel right at home. I needed some extensive repairs on my Acura, and the team went above and beyond to keep me informed throughout the process. They provided me with a detailed report of what was wrong and even suggested preventative measures for the future. It was nice to see such honesty in the auto repair industry. The waiting area was well-stocked with magazines and had charging stations, which made my wait much more enjoyable. I especially loved the fact that they kindly followed up after the service to ensure my car was running smoothly. The only little hiccup was that they were a bit behind schedule that day, but they communicated this, which I appreciated. Highly recommend them to anyone looking for reliable service!

👍 1 👎 0

Lucia Bianchi

★★★★★

November 9, 2023

Bringing my car in for repairs was a breeze! The technicians were incredibly knowledgeable and took the time to provide a detailed explanation of the issues. I appreciated their transparency regarding pricing and timelines. They even offered a shuttle service to help me get back home while my car was being serviced. The only downside was the limited parking space, but it’s a minor inconvenience compared to the great service. I’ll definitely return for future needs!

👍 8 👎 0

Giulia York

★★★★★

October 14, 2023

As someone who's had a fair share of experiences with auto repair shops, I can confidently say that this place stands out from the rest. Their staff is not only knowledgeable but genuinely cares about customer satisfaction. I brought my car in for routine maintenance, and they were thorough and efficient. It was impressive how they took the time to answer all my questions without making me feel rushed. The only thing I would recommend is adding more signage outside for easier navigation as the location can be a bit tricky to find at first. Nonetheless, I left feeling more informed and confident about my car’s condition. Five stars for their exceptional service and attention to detail!

👍 2 👎 0