Murphy Appliance

Murphy Appliance

Located in Lockport, this women-led appliance store is committed to providing exceptional service and quality products. The store prides itself on a welcoming environment, making every customer feel valued and appreciated. With a diverse range of appliances available, from kitchen essentials to laundry solutions, shoppers will find everything they need under one roof.

The team is known for its personalized approach, offering expert advice and tailored recommendations. Customers can enjoy convenient options such as curbside pickup, delivery, and in-store shopping, ensuring a seamless shopping experience.

Accessibility is a priority, with wheelchair-accessible entrances and parking, making it easy for everyone to visit. The commitment to customer satisfaction is evident, backed by a service guarantee and assembly services. Whether you're looking for a quick repair or a major appliance upgrade, this store stands out as a trusted destination for all appliance needs.

• 6300 S Transit Rd, Lockport, NY 14094
• (716) 625-8081

Amenities

From the business

• Identifies as women-led

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping

Health & safety

• Mask required

Highlights

• LGBTQ friendly

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Offerings

• Assembly service
• Repair services
• Service guarantee

Amenities

• Wi-Fi

Payments

• Checks
• Credit cards

Latest Feedback

"I recently visited this place to shop for a new refrigerator, and I was genuinely impressed by the warm atmosphere. The staff took the time to understand my needs and helped me find the perfect model. Their attention to detail and customer care made the whole experience enjoyable. Delivery was prompt, and the team even set it up for me! I highly recommend this store to anyone in need of appliances."

"After moving into my new home, I needed a washing machine and was thrilled with the selection here. The staff was incredibly helpful in guiding me through the options. I opted for delivery, and the team was professional and efficient, arriving right on time. I appreciated how they took the time to explain the features of my new machine. Overall, a fantastic experience that I would repeat without hesitation!"

"I had a minor issue with my oven and stopped by for some assistance. The owner was exceptionally knowledgeable and took the time to diagnose the problem on the spot. They had the necessary parts in stock, and I was able to get my appliance fixed quickly. I felt valued as a customer, and it was evident that they prioritize service. This place has become my go-to for all my appliance needs!"

Customer Reviews

What People Say

Anthony Davis

★★★★★

May 7, 2025

I recently purchased a refrigerator from a local store, and I couldn't be happier with my experience! As soon as I walked in, I was greeted by a friendly staff who truly made me feel welcomed. They helped me find the perfect model for my needs, explaining all the features in detail. I was impressed by their extensive knowledge, especially considering the variety of options available. The delivery was scheduled for just three days later, and the team that came to drop it off was punctual and professional. They even took the time to set it up and ensure everything was working perfectly before they left. The only minor issue was that the store was a bit crowded on the weekend, which made it hard to browse, but I understand it's a popular spot for a reason. Overall, I highly recommend this place for anyone in need of new appliances!

👍 5 👎 3

Blake Cole

★★★★★

January 31, 2024

What a fantastic experience! I had been eyeing a new washer and dryer set for weeks, and I'm so glad I chose to visit this local gem. The store feels very community-oriented, which I love. The staff was incredibly helpful, taking the time to answer all my questions and guiding me through the various models available. I particularly appreciated their honesty—when I asked about energy efficiency, they didn’t just try to sell me the most expensive option. They even offered a curbside pickup service, which was super convenient. My only suggestion would be to have a few more seating areas for those waiting for service. But honestly, that’s a minor point in a wonderful experience. Plus, I appreciate their commitment to being LGBTQ friendly and women-led. It adds a personal touch to the shopping experience. I will definitely return here for any future appliance needs!

👍 5 👎 1

Carmen Mooreland

★★★★★

January 25, 2024

I can't say enough good things about my visit to this amazing appliance store! From the moment I stepped in, I was impressed by the warm atmosphere and the genuine friendliness of the staff. They took the time to listen to my needs, and I felt like they genuinely cared about helping me find the right appliance for my kitchen remodel. I ended up purchasing a beautiful range that not only looks great but is also incredibly efficient. The delivery was scheduled for the following week, and the team arrived on time and even helped with the installation. There was a slight hiccup with a part that needed to be replaced, but the staff handled it with such professionalism and urgency that I didn't mind the wait. I was also pleasantly surprised by their repair services and assembly options, which made the entire process hassle-free. Overall, this store is a hidden treasure! I would recommend it to anyone looking for appliances or just a great customer experience. Keep up the fantastic work!

👍 6 👎 4