Myrna Faz: Allstate Insurance
Located in Horizon City, this insurance agency stands out for its commitment to personalized service and community involvement. Clients appreciate the knowledgeable staff, who take the time to thoroughly explain coverage options tailored to individual needs.
Accessibility is a priority, with a wheelchair-accessible entrance and convenient online appointment options, making it easy for everyone to get the insurance help they need. The agency's dedication to customer satisfaction is evident in the professional and friendly atmosphere, ensuring that every client feels valued and understood.
Amenities
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Online appointments
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Onsite services
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Wheelchair accessible entrance
Service options
Accessibility
Latest Feedback
- "I recently had a great experience with this agency! The staff was incredibly helpful and took the time to explain all my coverage options in detail. I felt like they genuinely cared about finding the right policy for my needs. Highly recommend their services!"
"What impressed me the most was the professionalism of the team. They answered all my questions thoroughly, and I left feeling confident about my insurance choices. Plus, I appreciated the ease of scheduling an online appointment which made the process so much smoother. I'll definitely be referring friends and family!"
"I had some concerns about my coverage, and the team here was fantastic! They took the time to walk me through everything, ensuring I understood my policy completely. Their customer service is top-notch, and I felt reassured knowing I had a reliable agency behind me."
Customer Reviews
What People Say
Isabella Gupta
June 18, 2025
I had an excellent experience getting my car insurance here! The staff was friendly and really knowledgeable. They answered all my questions and made the process super easy. I highly recommend this agency!
Scarlett Kim
April 29, 2024
Finding an insurance agency that I truly trust has always been a challenge, but I can confidently say I’ve found my go-to place here. I was drawn in by their reputation, and they did not disappoint. The agents were incredibly professional and took the time to thoroughly explain every part of the policy I was considering. I felt like they genuinely cared about finding the best solution for my family, rather than just making a sale. I was particularly grateful for their flexibility in scheduling; I was able to set up an online appointment that fit perfectly into my busy week. On top of that, their office is wheelchair accessible, which is a huge plus for inclusivity. My only minor feedback would be to possibly extend Saturday hours a little more, as I know weekends can be busy for many. But overall, I left feeling well-informed and confident in my choices. A solid five stars from me!
Phoenix Suzuki
January 19, 2024
Great service and friendly staff! I was helped quickly and felt valued as a customer. Would definitely recommend to others.
Sarah Miller
October 12, 2022
I recently switched my insurance to this agency after a friend recommended it, and I couldn't be happier with my decision. From the moment I walked in, the environment was warm and welcoming. The staff took the time to explain everything in detail, answering all my questions without making me feel rushed. What impressed me most was how they tailored my coverage based on my specific needs and budget. I appreciated the thoroughness of their explanations, especially when it came to details that I had previously overlooked with my old provider. They even followed up with me after a week to ensure I was satisfied with my choices, which speaks volumes about their commitment to customer service. The only suggestion I have is to maybe provide a few more online resources or FAQs for new customers. It would be a great help for those who prefer to gather information before their visit. Overall, a fantastic experience!
Today
Opening Hours
| Monday | 9AM–6PM |
|---|---|
| Tuesday | 9AM–6PM |
| Wednesday | 9AM–6PM |
| Thursday | 9AM–6PM |
| Friday | 9AM–6PM |
| Saturday | 9AM–1PM |
| Sunday | Closed |
How to go there
Location
Insurance agency Loc: 31.6986 / -106.21
Plan your visit
Weather
- Horizon City
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