Navy Federal Credit Union

Navy Federal Credit Union

Located in Midlothian, this credit union stands out for its commitment to providing exceptional financial services tailored to the needs of its members. With a focus on fostering community relationships, it offers a wide range of products, including competitive loan rates, savings accounts, and convenient online banking features.

The friendly and knowledgeable staff are dedicated to ensuring a personalized experience, making financial transactions seamless and stress-free. Members can enjoy flexible hours, including Saturday service, making it easy to access their banking needs. This credit union is not just about transactions; it’s about building lasting relationships and supporting the financial wellness of its community.

• 13493 Hull St, Midlothian, VA 23112, United States
• (888) 842-6328

Latest Feedback

"I had a fantastic experience with this credit union! The staff was incredibly helpful when I was looking to open a new account. They took the time to explain all my options and helped me choose the right one for my needs. I really appreciate the personal touch and the way they make me feel valued as a member."

"I recently refinanced my auto loan here, and the process was so smooth! The rates were unbeatable compared to other places I checked. The loan officer was professional and answered all my questions, making sure I understood everything. I couldn’t be happier with my decision to work with them!"

"As someone who’s new to banking, I was nervous about my first visit. However, the team made me feel welcome right from the start. They took the time to walk me through their services and even helped me set up online banking. I left feeling confident and informed about my financial choices. Highly recommend!"

Customer Reviews

What People Say

Serenity Harrington

★★★★★

June 4, 2025

Great service! Fast and friendly staff. Highly recommend!

👍 3 👎 1

Diego Highfield

★★★★★

June 26, 2024

I can't say enough good things about my experience here! From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The staff is incredibly knowledgeable and patient; they took the time to explain my options in detail, which relieved a lot of my anxiety about switching to a new credit union. I was particularly impressed by how they helped me set up my online banking. The process was so smooth—no tech issues like I've faced elsewhere! Plus, their Saturday hours are a game changer for someone with a busy work week like mine. The only small feedback I have is that sometimes it gets crowded, and I had to wait a bit longer than I’d like. However, the staff's efficiency made up for it. Overall, I’m thrilled with my decision to join; I feel like I’m finally in good hands with my finances! Highly recommend this place to anyone looking for personal service and great financial products!

👍 1 👎 0

Phoenix Jordan

★★★★★

December 31, 2023

I've been a member for a few months now, and I can confidently say that this credit union is doing things right! The loan process was unexpectedly easy; I applied for a personal loan and had my funds in no time. The representatives were friendly and took the time to ensure I understood all the terms and conditions. I also appreciate their focus on serving military members and their families, which gives me a sense of community. The online services are user-friendly, allowing me to check balances and transfer funds with ease. However, I did encounter a small hiccup when trying to set up my automatic payments; it took a few calls to get it sorted out. While it was frustrating at first, everyone I spoke to was very understanding and helpful. I really value their customer service, and that makes me willing to overlook minor issues. If you're looking for a place that prioritizes its members and offers competitive rates, this is it!

👍 6 👎 4