New Lots Auto Repair
Located in the heart of Brooklyn, this auto repair shop stands out for its commitment to quality service and customer satisfaction. With knowledgeable mechanics and a welcoming atmosphere, they provide reliable repairs for a variety of vehicles. The shop is wheelchair accessible, ensuring that all customers feel comfortable during their visit. They offer essential services like oil changes, making it a convenient choice for routine maintenance. Open six days a week, their dedicated team is always ready to assist with any automotive needs, ensuring peace of mind for every driver.
What sets them apart is their genuine approach to customer relations, where feedback is valued and addressed promptly. Whether it's a minor tune-up or a major repair, they strive to provide transparent communication and fair pricing, making them a trusted partner for car owners in the community.
Amenities
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Wheelchair accessible entrance
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Oil change
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Mechanic
Accessibility
Offerings
Amenities
Latest Feedback
- "I had a fantastic experience here! The mechanics were incredibly knowledgeable and took the time to explain what was wrong with my car and how they would fix it. They even showed me the parts they replaced. The turnaround time was quick, and I felt like I got a great deal for the service provided. I’ll definitely be coming back for my next oil change!"
"This shop is a gem! I went in for some routine maintenance and was pleasantly surprised by how friendly the staff were. They made me feel valued as a customer and took the time to answer all my questions. The waiting area was clean and comfortable, which made my experience even better. I will recommend this place to all my friends and family!"
"I've dealt with a lot of auto shops, but this one really stands out. The customer service is exceptional; they genuinely care about their clients. I had an issue with my brakes, and they were thorough in diagnosing the problem and explaining my options without any pressure. I appreciated their transparency and the fact that I didn't feel rushed. Highly recommend this place for anyone looking for honest and professional service!"
Customer Reviews
What People Say
Jordan Nelson
April 12, 2025
Great service and very friendly staff! I went in for an oil change and was in and out within no time. Plus, the waiting area was nice and clean. Definitely recommend!
Lincoln Sawyer
January 3, 2025
I recently took my car in for an oil change and was pleasantly surprised by the whole experience. The staff were incredibly friendly and made me feel welcome as soon as I walked in. The waiting area was clean and comfortable, which is a big plus when you need to wait for services. I was impressed with how quickly they managed the oil change; it only took about 30 minutes. They explained the process in detail, which I appreciated since I’m not very car-savvy. The prices were very reasonable, too! I did feel like there could have been a bit more information on other services they offer, as I wasn't aware they did things like brake repairs until I overheard another customer asking about it. Overall, a fantastic service, and I’ll definitely be returning for any future maintenance needs!
Cynthia Wagner
December 26, 2024
From start to finish, my experience at this auto repair shop was top-notch! I had been dealing with a persistent issue with my car’s brakes, and after a few frustrating visits to other shops, I decided to give this place a try based on a friend's recommendation. The moment I walked in, I was greeted with smiles and a sense of professionalism that put me at ease. The mechanic took his time to listen to my concerns, then conducted a thorough inspection. What stood out to me was their transparency; they explained every detail of the problem and gave me a clear breakdown of the costs involved. I appreciated that they didn’t push for extra services I didn’t need. My car was ready the next day, and they even followed up with me a week later to see how everything was running. If I had to mention anything for improvement, it would be the parking situation—there's not always a spot available, but the service makes it worth the slight inconvenience. I wholeheartedly recommend this place to anyone needing reliable auto repairs! They really aim to please.
Micah Foxworth
June 22, 2024
I had a pretty good experience at the auto repair shop. I went in for some routine maintenance and was happy with how quickly they got to my car. The mechanics were knowledgeable and answered all my questions. I was particularly impressed with the cleanliness of the shop—it felt organized and professional. However, I did notice they were a bit busy that day, and I had to wait a bit longer than I expected to get my vehicle back, which was slightly inconvenient. But the quality of service made up for it, and I left feeling confident that my car was in good hands. I would recommend them, just maybe call ahead if you’re in a hurry!
Today
Opening Hours
| Monday | 8AM–6PM |
|---|---|
| Tuesday | 8AM–6PM |
| Wednesday | 8AM–6PM |
| Thursday | 8AM–6PM |
| Friday | 8AM–6PM |
| Saturday | 8AM–6PM |
| Sunday | Closed |
How to go there
Location
Auto repair shop Loc: 40.6644 / -73.8878
Plan your visit
Weather
- Brooklyn
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