New River Auto Care

New River Auto Care

Located in the heart of Blacksburg, this auto repair shop stands out for its commitment to quality service and customer satisfaction. With a team of skilled technicians, the shop offers a comprehensive range of services, from routine maintenance to complex repairs, ensuring that every vehicle is handled with care and expertise.

The shop prides itself on transparency, providing detailed estimates and honest assessments to keep customers informed throughout the repair process. Whether it’s a quick oil change or an extensive engine repair, the friendly staff goes above and beyond to make every visit a positive experience. With convenient hours from Monday to Friday, this auto repair shop is dedicated to keeping your vehicle running smoothly and safely on the road.

• 4370 Prices Fork Rd, Blacksburg, VA 24060
• (540) 951-1404

Amenities

Service options

• Onsite services

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Offerings

• Oil change

Amenities

• Mechanic
• Restroom

Planning

• Appointments recommended

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

Latest Feedback

"I recently took my car in for a routine check-up, and I was pleasantly surprised by the level of service I received. The staff was friendly and took the time to explain everything they were doing. They even pointed out a couple of minor issues that I wasn't aware of and took care of them on the spot. I left feeling confident about my car's condition and appreciated their honesty."

"What impressed me the most was the quick turnaround time for my brake repair. I dropped my car off in the morning, and they had it ready by the afternoon. The staff communicated with me throughout the process, making sure I was aware of all the necessary repairs and costs upfront. It made the whole experience stress-free, and I couldn’t be happier with the results."

"As someone who isn't very knowledgeable about cars, I was nervous about taking mine in for a repair. However, the team made me feel at ease from the moment I walked in. They explained the issues in simple terms and provided a clear breakdown of the costs. I really appreciated their patience and willingness to answer all my questions. The repair was done quickly and efficiently, and I left feeling relieved and satisfied."

Customer Reviews

What People Say

Wang Harper

★★★★★

September 23, 2024

I can't recommend this place enough! I recently had my car's brakes serviced, and from the moment I walked in, I felt valued as a customer. The technicians were knowledgeable and took the time to answer all my questions without making me feel rushed. They also showed me the old parts they replaced, which was a nice touch. The waiting area was clean and comfortable, making the wait much more pleasant. My only suggestion would be to have a few more snacks available while waiting, but honestly, that’s just a small point. The level of care they provide is top-notch, and I left feeling confident in my vehicle’s safety!

👍 8 👎 1

Yuki Harrington

★★★★★

July 19, 2024

I was really impressed with the customer service at this auto repair shop! The staff were friendly and took the time to explain everything that needed fixing on my car. They provided a detailed estimate before starting the work, which I appreciated. My only minor issue was that the turnaround took a little longer than expected, but they kept me updated the entire time. Overall, a great experience and I’ll definitely be back!

👍 7 👎 2

Isabel Arnold

★★★★★

February 6, 2024

What a fantastic experience! I brought my SUV in for an oil change, and I was amazed by how efficient the service was. The team was professional, and they completed the job in a timely manner. I was particularly impressed with how they conducted a complimentary vehicle inspection and brought a couple of minor issues to my attention without being pushy. I love that they care about their customers and their cars! I will definitely be returning for future maintenance.

👍 2 👎 1