Northwind

Located in Boise, this computer support and services provider excels in delivering tailored IT solutions for both individuals and businesses. They are known for their dedicated team of professionals who offer expertise in troubleshooting, system optimization, and cybersecurity. Their approachable customer service ensures that clients receive personalized attention, making complex technical issues manageable and straightforward. With a commitment to excellence and a strong focus on customer satisfaction, this business stands out in the competitive landscape of tech support services, providing reliable and efficient solutions that empower users to maximize their technology investments.

Latest Feedback

    "I had a fantastic experience with the team here! I was struggling with a slow computer, and they were able to diagnose the problem quickly. They not only fixed it but also provided me with tips to keep my system running smoothly. I appreciated their friendly approach and clear communication throughout the process. I will definitely be returning for any future tech issues!"

    "The service I received was top-notch! I needed help with a software installation that was giving me trouble, and the staff was incredibly knowledgeable. They walked me through the entire process, ensuring I understood what was happening at each step. Their patience and expertise made a potentially frustrating situation much easier. I highly recommend their services to anyone in need of tech support."

    "I can't thank this team enough for their help! I brought my laptop in with multiple issues, and they tackled each one efficiently. What impressed me most was their attention to detail and how they made sure everything was working perfectly before I left. The follow-up support they offered was also a nice touch. It's clear they genuinely care about their customers and their tech needs."

Customer Reviews

What People Say

Saoirse Willis
Saoirse Willis

March 5, 2025

I had a great experience getting my computer serviced here. The staff was friendly and very skilled. They took the time to explain the repairs, which made me feel more comfortable. I do wish they had more evening hours; it would help people like me who have day jobs. But overall, a solid place for tech support!

Magnus French
Magnus French

May 4, 2024

I recently needed some urgent help with my laptop after it decided to freeze during an important project. I was recommended to this computer support service by a friend, and I'm so glad I went. From the moment I called, the staff were incredibly friendly and understanding of my situation. They took their time to listen to my issues and set up an appointment the very next day. When I arrived, the technician was patient and explained the problem in simple terms, which I really appreciated. They were able to fix my laptop in no time, and it runs better than ever! The only downside was the location, which is a bit hard to find. However, the quality of service more than made up for it. Highly recommend them for anyone needing tech help!

Marco O'Connell
Marco O'Connell

May 2, 2024

Fantastic service! The staff was super helpful and resolved my issue in no time. Will definitely return!

Jonathan Blackstone
Jonathan Blackstone

April 27, 2024

I've been using this service for several months now, and I can't praise them enough! As a freelance graphic designer, having a reliable computer is crucial for my work, and I was worried about finding a support service that understands the unique needs of creative professionals. From my first visit, I felt at ease; the staff was very knowledgeable and took the time to discuss my specific software requirements. They provided me with a personalized maintenance plan that not only improved my computer's performance but also saved me money in the long run. I especially love their quick turnaround times; I've never had to wait longer than 24 hours for a repair. Their customer service is top-notch, with friendly staff who genuinely care about their clients. The only thing I wish is that they offered weekend hours because sometimes I need assistance when I’m working late. Overall, I’m thrilled with the service, and I recommend it to any fellow professionals looking for reliable tech support!

Lucian Ward
Lucian Ward

December 2, 2023

As someone who isn’t tech-savvy, I often find myself frustrated with computer issues. This service has been a lifesaver! I brought in my desk computer that was crashing frequently, and the technician diagnosed the problem quickly without making me feel overwhelmed. They provided a clear explanation of my options and even helped me understand how to prevent similar issues in the future. The prices were reasonable, and the turnaround time was impressive! I really appreciate their patience and willingness to help. I only wish they had a wider range of accessories available for sale, but their service is definitely worth the visit!

Today

Opening Hours

Monday 9 AM–5 PM
Tuesday 9 AM–5 PM
Wednesday 9 AM–5 PM
Thursday 9 AM–5 PM
Friday 9 AM–5 PM
Saturday Closed
Sunday Closed

How to go there

Location

Computer support and services Loc: 43.6258 / -116.213

Plan your visit

Weather

  • Boise
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