Old Town Garage

Old Town Garage

This auto repair shop in Union Gap stands out for its commitment to quality service and customer satisfaction. With a team of skilled technicians, they offer a range of services from routine maintenance to complex repairs, ensuring that every vehicle is in peak condition. Customer trust is a top priority, and the shop’s transparent approach to pricing and diagnostics sets it apart from the competition.

Open Monday through Friday, the shop is convenient for busy schedules, making it easy for customers to stop in for their automotive needs. Whether it’s a simple oil change or a more detailed repair, this shop delivers reliable service that keeps drivers safely on the road.

• 4016 Main St, Union Gap, WA 98903
• (509) 453-1682

Amenities

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Offerings

• Oil change

Amenities

• Mechanic
• Restroom

Payments

• Debit cards
• NFC mobile payments
• Credit cards

Latest Feedback

"I took my car in for a brake issue, and I couldn't be happier with the service I received. The staff was incredibly knowledgeable and took the time to explain what needed to be done. They even showed me the worn parts, which gave me confidence in their honesty. My car drives like new again, and I really appreciate their attention to detail!"

"I had a fantastic experience here when I needed a quick oil change. The team worked efficiently, and I was in and out in no time. They also performed a complimentary vehicle inspection and pointed out a couple of things I should keep an eye on. It’s nice to find a place that values customer service and doesn't rush through the process."

"As a woman, I've often felt intimidated at auto shops, but this place has a welcoming atmosphere. The staff treated me with respect and answered all my questions without making me feel belittled. They diagnosed my engine problem quickly and gave me a fair estimate. I left feeling empowered and relieved knowing my car was in good hands."

Customer Reviews

What People Say

Matthew Taylor

★★★★★

April 15, 2025

I recently took my car to an auto repair shop, and I couldn't be more pleased with the service I received! From the moment I walked in, the staff was welcoming and attentive. They quickly diagnosed the issue with my brakes and explained everything in a way that I could understand, which I really appreciated. The waiting area was clean and comfortable, complete with coffee and magazines to keep me occupied while I waited. I felt like I was in good hands, and they even offered to give me a ride home while my car was being serviced, which was a huge help! One minor suggestion would be to add a few more seating options in the waiting area; it can get a bit crowded during peak times. However, this did not detract from my overall experience. My car was ready on time and the repairs were done perfectly. The price was fair, and they provided a detailed breakdown of the costs, which I found very transparent. Overall, I highly recommend this auto repair shop to anyone in need of reliable car maintenance. They truly care about their customers and their vehicles, and I’m definitely coming back for any future repairs! Thank you for a fantastic experience!

👍 9 👎 0

Ekaterina Hall

★★★★★

July 21, 2024

As someone who has had their fair share of car troubles, I was pleasantly surprised by the quality of service at this auto repair shop! The team was incredibly knowledgeable and took the time to explain what was happening with my vehicle. They even showed me the parts that needed replacing, which made me feel confident in their expertise. The repairs were completed quicker than I expected, and I must say, my car is running like new! The prices were reasonable, and I felt that I got great value for the service provided. My only critique would be that their phone lines were a bit busy when I tried to call for an appointment, so I ended up scheduling online, which worked out fine. Still, it would be nice to see a dedicated person handling calls during business hours to improve communication. Overall, I highly recommend this place! If you want trustworthy and efficient service for your vehicle, look no further. I know I’ll be returning for any future maintenance needs for sure!

👍 6 👎 1