P & B Automotive Repair & Sales

P & B Automotive Repair & Sales

Located in Crown Point, this auto repair shop stands out for its commitment to quality service and customer satisfaction. With experienced technicians on board, they offer a wide range of automotive services, ensuring that every vehicle is treated with the utmost care. Their transparent approach to pricing and thorough explanations of repairs foster trust and confidence among customers.

The shop prides itself on using high-quality parts and modern equipment, allowing them to tackle everything from routine maintenance to complex repairs efficiently. Open six days a week, they strive to accommodate busy schedules, making it easy for customers to access their expert services.

• 1305 E Summit St, Crown Point, IN 46307
• (219) 262-2711

Amenities

Service options

• Onsite services

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Amenities

• Mechanic
• Restroom

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

Latest Feedback

"I recently had my car serviced here, and I couldn't be happier with the experience. The staff was incredibly friendly and took the time to explain what needed to be done. They even showed me the parts they replaced, which made me feel confident in their work. The pricing was fair, and my car runs like new now. I'll definitely be coming back for future services!"

"What impressed me the most was the quick turnaround time. I brought my vehicle in for a brake issue, and not only did they diagnose it promptly, but they also had it fixed within the same day. The waiting area was clean and comfortable, which made the time fly by. I highly recommend this place for anyone looking for reliable repairs!"

"As someone who knows very little about cars, I was nervous about getting my vehicle serviced. However, the team here made the whole process easy and stress-free. They explained everything in simple terms and reassured me throughout the service. I felt like I was in good hands, and the final cost was exactly what they quoted. It’s rare to find such honesty in automotive services!"

Customer Reviews

What People Say

Stephen Ferguson

★★★★★

May 7, 2024

I can’t say enough good things about my experience here! I had my car serviced for a variety of issues, including an oil change, tire rotation, and some pesky warning lights on the dashboard. What impressed me the most was the level of detail they provided. They didn’t just fix my immediate concerns; they also conducted a complimentary multi-point inspection and pointed out some other minor issues that could become problems down the road. The staff was incredibly knowledgeable and took time to answer all my questions without making me feel rushed. I was especially impressed when they offered me a ride home while they worked on my vehicle, which made the whole process hassle-free. The communication was top-notch as well; they called me with updates and did a follow-up call the next day to ensure everything was running smoothly. My only constructive feedback would be to perhaps have a few more seating options in the waiting area, as it can get busy. Overall, I left feeling confident in their work and grateful for their exceptional customer service. I’ll definitely be returning for regular maintenance!

👍 6 👎 3

Gudrun Price

★★★★★

March 10, 2024

I recently took my car in for some routine maintenance, and I must say, the experience exceeded my expectations! The staff was incredibly friendly and knowledgeable. They took the time to explain what needed to be done without overwhelming me with technical jargon. I appreciated their transparency regarding costs and timelines. My car was ready ahead of schedule, which was a pleasant surprise! The waiting area was clean and comfortable, which made the short wait time much more enjoyable. The only minor hiccup was the coffee machine was out of order, but that’s a small detail in an otherwise fantastic visit. I’ll definitely be returning for any future needs and recommending them to my friends and family!

👍 6 👎 1

Takeshi Reyes

★★★★★

December 26, 2023

As someone who has had my fair share of frustrating experiences at auto repair shops, I can confidently say that this place is a breath of fresh air! From the moment I walked in, I felt welcomed by the friendly staff. They don’t just fix your car; they take the time to build a relationship with their customers. I brought my sedan in for some brake issues, and the technician was thorough in assessing the problem. They showed me everything that was wrong and explained why it was crucial to get it fixed. After getting my brakes repaired, I also had them check my tires, and they recommended a couple of great options within my price range. The prices were fair, and I didn’t feel pressured to upgrade to anything I didn’t need. One suggestion I have is to extend the waiting area a bit; it can get a little cramped during peak hours. Overall, I left feeling satisfied and relieved to have found a trustworthy auto repair shop!

👍 6 👎 3