Palo Duro Heating and Air is a leading HVAC contractor based in Amarillo, dedicated to providing exceptional heating and cooling solutions. With a commitment to customer satisfaction, their skilled technicians are known for their professionalism and expertise. They offer a range of services, including installation, maintenance, and repair of HVAC systems, ensuring that homes remain comfortable year-round.
What sets this company apart is their focus on energy efficiency and advanced technology, helping clients reduce their utility bills while enjoying optimal indoor air quality. Their transparent pricing and reliable service have earned them a loyal customer base, making them a trusted choice in the community. Whether it's a routine check-up or an emergency repair, Palo Duro Heating and Air is always ready to deliver top-notch service with a smile.
Customer Reviews
June 12, 2025
I can’t say enough good things about my experience! The team was fantastic from start to finish. I called them for a routine maintenance check on my heating system, and they scheduled me in the same week! The technician arrived right on time, which was a big plus for me. He was professional, friendly, and very thorough—he went above and beyond to ensure everything was in working order. I appreciated how he took the time to explain what he was doing and why, which put my mind at ease. The pricing was transparent and fair, with no hidden fees, which I greatly appreciated. The only feedback I'd provide is that they could improve the online booking system, as I found it a bit clunky to navigate. However, their exceptional service made everything worth it. I will definitely be a repeat customer and will spread the word about how great they are!
December 5, 2024
After moving into my new home, I realized I needed to have my HVAC system serviced. I reached out to this company, and I couldn't have been happier with my choice! From the first interaction, they were responsive and knowledgeable. The technician who came out was not only punctual but also very friendly. He took the time to explain the maintenance process and even educated me on some best practices to keep my system running efficiently. I felt he genuinely cared about my comfort and satisfaction. The service was thorough, and they even cleaned up after themselves, leaving no mess behind! Their pricing is competitive, and I felt that I got excellent value for the quality of work provided. I would definitely recommend their services to anyone needing HVAC work. Great job, team!
June 29, 2024
I recently had my air conditioning system serviced by this company, and I have to say, it was a fantastic experience! The technician was incredibly knowledgeable and took the time to explain everything he was doing. Not only did he address my immediate concerns, but he also provided tips on maintaining my system for long-term efficiency. The customer service I received over the phone when scheduling was top-notch as well, friendly and accommodating. The only improvement I could suggest is perhaps offering a wider selection of service times, as I had to wait a bit longer than I'd hoped for my appointment. Nonetheless, the quality of service I received far outweighed this minor inconvenience. I will definitely be calling them again for any future HVAC needs and recommend them to my friends and family!
March 24, 2024
I had to call in for an emergency air conditioning repair when my unit suddenly stopped working during a heatwave. They were able to squeeze me in the same day, which was a lifesaver! The technician arrived promptly and was incredibly courteous. He diagnosed the problem quickly and had the necessary parts on hand, which I found impressive. The pricing was fair, and I felt confident that I was not being overcharged. I do wish the wait time for an appointment could be shorter, but given how busy they are, I understand. Overall, a great experience!
September 10, 2023
I recently had some major issues with my heating system during one of the coldest weeks of the year. After searching online for HVAC contractors, I decided to give this company a try based on their excellent reviews. From the moment I called, I felt like I was in good hands. The customer service team was friendly and efficient, scheduling a technician to come out within a day. The tech who arrived was knowledgeable and professional; he took the time to explain the issues and offered several solutions. I really appreciated how he didn’t pressure me into anything I didn’t need. They replaced a faulty part and even did a thorough check of the entire system to ensure everything was working properly. The price was reasonable too! My only minor complaint would be the scheduling process, which could have been a little smoother. However, the quality of work and customer care made up for it. I am now enjoying a warm home and will definitely call them again for future HVAC needs. Highly recommend this company for anyone looking for reliable service!
Today
| Monday | 7:30 AM–5 PM |
|---|---|
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
HVAC contractor Loc: 35.076 / -101.925
Plan your visit
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