Pat's Auto Care
Nestled in the heart of Port Townsend, this auto repair shop stands out for its commitment to exceptional service and customer satisfaction. With a team of skilled technicians, they offer a comprehensive range of repair and maintenance services, ensuring every vehicle runs smoothly and efficiently.
What sets this shop apart is its dedication to transparency; customers receive detailed explanations of the work needed and are kept informed throughout the repair process. The friendly atmosphere and personalized service create a welcoming environment that encourages trust and loyalty, making it a go-to choice for locals seeking reliable automotive care.
Amenities
-
Onsite services
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Oil change
-
Mechanic
-
Restroom
-
Appointment required
-
Appointments recommended
-
Credit cards
-
Debit cards
-
NFC mobile payments
-
Credit cards
Service options
Accessibility
Offerings
Amenities
Planning
Payments
Latest Feedback
- "I recently had my car serviced here, and I can't express how pleased I am with the experience. The staff was incredibly friendly and took the time to explain everything that needed to be done. I felt valued as a customer, not just another number. The repairs were completed quickly, and my car runs like new again. Highly recommend this place for anyone in need of auto repairs!"
"What a fantastic experience! I brought my vehicle in for routine maintenance, and the service was top-notch. The waiting area was clean and comfortable, and I appreciated the complimentary coffee while I waited. They also performed a thorough inspection and flagged a couple of minor issues without pressuring me to fix everything immediately. It's refreshing to find a shop that cares about their customers' needs."
"After a frustrating experience at another shop, I was hesitant to try a new place, but I'm so glad I did. The team here was professional and efficient. They identified a problem that others had overlooked and fixed it at a reasonable price. The attention to detail was impressive, and I left feeling confident in my vehicle's safety. I will definitely be returning for future services!"
Customer Reviews
What People Say
Ama Gibson
May 30, 2025
I recently visited this auto repair shop for some much-needed maintenance on my sedan, and I was genuinely impressed with the level of service. From the moment I walked in, the staff made me feel welcome. They took the time to listen to my concerns and conducted a thorough inspection. The technician explained the issues clearly, and I appreciated that he provided options for repairs rather than just pushing for the most expensive solution. They fixed a few minor things that I was unaware of, which gave me peace of mind about the overall condition of my car. The waiting area was clean and had a nice vibe, making the wait more tolerable. My only feedback would be that I had to wait a little longer than expected, but the quality of the work made it worthwhile. I left feeling confident in my vehicle and thankful for their expertise. Definitely a place I plan to return to!
Greta Mason
March 28, 2025
I can't recommend this place enough! I had a flat tire last week, and they got me in quickly for a repair. The staff was super friendly and made the whole experience stress-free. They even offered me a cup of coffee while I waited, which was a nice touch! The repair was done efficiently, and they checked the other tires to make sure everything else was okay. The prices are very reasonable for the quality of work you receive. My only wish is that they were open on weekends because that would make it even more convenient for people like me with busy schedules. But overall, a fantastic experience!
Linda Rao
December 27, 2024
I took my car here after hearing great things from friends, and I was not disappointed. The service was prompt, and the staff was incredibly friendly and knowledgeable. They diagnosed a check engine light issue quickly, and I appreciated the detailed explanation of the repairs needed. The work was done in a timely manner, and they even washed my car before returning it! My only minor suggestion would be to improve their online booking system, as I had a bit of trouble navigating it. Nonetheless, I will definitely be returning for future maintenance. This shop has earned my trust, and I’m grateful to have found such a reliable place for my auto care needs.
Karen Draper
December 3, 2024
I've been taking my car to this auto repair shop for a couple of years now, and my experience has been nothing short of fantastic! The staff is incredibly knowledgeable and friendly. Just last week, I had an issue with my brakes, and they not only fixed it quickly but also took the time to explain what was wrong in a way that I could understand. I appreciated that they didn't try to upsell me on unnecessary repairs, which is often a concern with auto shops. The waiting area is comfortable, with coffee and snacks available, which definitely makes the wait more pleasant. The prices are reasonable, especially considering the quality of service you receive. If there’s one thing I would suggest, it’s that they could extend their hours on Saturdays; I know many people would appreciate that. Overall, I highly recommend this shop if you're looking for trustworthy and skilled mechanics.
Vikram Rainwater
December 2, 2024
I had a great experience here! I brought in my SUV for a routine oil change and was impressed by how efficient the service was. The team got me in and out in no time, and their customer service was top-notch. They also performed a quick inspection and alerted me to a minor issue that I didn’t know about. It felt good to know they genuinely care about my vehicle's well-being. The only downside was that parking was a bit tight when I arrived, but it was worth it for the service I received. Highly recommend!
Today
Opening Hours
| Monday | 9 AM–5:30 PM |
|---|---|
| Tuesday | 9 AM–5:30 PM |
| Wednesday | 9 AM–5:30 PM |
| Thursday | 9 AM–5:30 PM |
| Friday | 9 AM–5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Auto repair shop Loc: 48.0839 / -122.817
Plan your visit
Weather
- Port Townsend
| Temperature | N/A °F | |
|---|---|---|
| feels like | N/A °F |