PLATINUM AUTO REPAIR LLC

PLATINUM AUTO REPAIR LLC

Located in Manassas, this auto repair shop stands out for its commitment to quality service and customer satisfaction. With experienced technicians who specialize in a wide range of automotive repairs, the shop ensures that every vehicle receives meticulous attention and care. The friendly staff is dedicated to providing honest assessments and transparent pricing, making it a trusted choice for both routine maintenance and complex repairs.

Open Monday through Friday, the shop accommodates busy schedules while offering excellent turnaround times. Customers appreciate the inviting atmosphere and the team's willingness to explain repairs in detail, ensuring peace of mind with every visit. Whether it’s a minor fix or a major overhaul, this auto repair shop is known for its reliability and expertise, making it a go-to destination for drivers in the area.

• 9228 Mike Garcia Dr, Manassas, VA 20109
• (571) 358-9711

Amenities

Service options

• Onsite services

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Offerings

• Oil change

Amenities

• Gender-neutral restroom
• Mechanic
• Restroom

Crowd

• LGBTQ+ friendly

Planning

• Appointment required
• Appointments recommended

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

Latest Feedback

"I had a fantastic experience here! The staff was incredibly friendly and took the time to explain what was wrong with my car. They provided a detailed estimate before starting any work, which I really appreciated. My car runs like new now, and I couldn’t be happier with the service I received. Highly recommend this place for anyone needing auto repairs!"

"This shop is a gem! I brought my car in for a routine check-up, and they found a couple of issues that I wasn’t aware of. They were thorough but not pushy, and I felt comfortable with their recommendations. The turnaround time was quicker than I expected, and the pricing was fair. I’ll definitely be returning for future maintenance!"

"I’ve been to several auto repair shops, but this one truly stands out. The technicians are extremely knowledgeable, and they made me feel like a valued customer. I had a challenging issue with my brakes, and they handled it efficiently. Plus, they even followed up with me after the repair to ensure everything was working well. Such a nice touch that shows they care about their customers!"

Customer Reviews

What People Say

Colton Scott

★★★★★

May 25, 2024

I can't rave enough about my experience at this auto repair shop! From the moment I walked in, I was greeted with a warm smile and friendly conversation. The staff really take the time to listen to your concerns, which is something I've struggled to find at other places. I had a long-standing issue with my car not starting reliably, and I was worried that it might take a hefty chunk out of my budget. The technician, who was extremely knowledgeable, explained the potential issues and gave me options that fit my wallet. I appreciated that they didn't pressure me into unnecessary repairs and were very transparent about pricing. In just a couple of hours, they pinpointed the problem to a faulty starter and had it replaced promptly. What impressed me the most was how they followed up with me a week later to ensure everything was running smoothly. It's rare to find such attentive customer service in the auto repair industry. The waiting area was clean and comfortable, with coffee and snacks available, which made the time fly by. I could even see the mechanics working through a large window, which gave me confidence in their work. The only small downside was that parking was a bit limited, especially when I arrived during peak hours. But honestly, that’s a minor issue compared to the fantastic service I received. I will definitely be returning for future maintenance and repairs. They have earned my trust, and I highly recommend them to anyone looking for reliable auto service!

👍 5 👎 3

Diego Fraser

★★★★★

January 3, 2024

After experiencing a breakdown on the highway, I was fortunate enough to find this gem of an auto repair shop close by. I wasn't sure what to expect, but wow, they exceeded all my hopes! The mechanics were not only quick but also really attentive to detail. They diagnosed my issue—a blown tire and some minor brake problems—within minutes and explained everything clearly. I was shocked by how reasonable the pricing was, especially after hearing some horror stories from friends about other shops. They had me back on the road in no time. One small hiccup I encountered was the wait time; it took a little longer than I anticipated, but the staff kept me updated on the progress, which really helped. Their commitment to customer satisfaction is evident. I left feeling confident in my vehicle’s safety and performance. If you're ever in need of auto repairs, don’t hesitate to check them out. You won’t regret it!

👍 2 👎 1