Located in the heart of Edwardsville, this bank is dedicated to providing excellent financial services tailored to meet the needs of its customers. With a focus on personalized banking experiences, the institution takes pride in its knowledgeable staff who are always ready to assist with everything from everyday transactions to comprehensive financial planning.
The bank's commitment to community engagement is evident through its various local initiatives and partnerships. Customers appreciate the convenient operating hours during the week, allowing for easy access to banking services. Whether it's opening a new account, applying for a loan, or receiving expert financial advice, clients can trust this bank to deliver reliable and friendly service every time.
Customer Reviews
June 30, 2025
I had the pleasure of visiting the local branch to inquire about loan options. The loan officer I met was not only well-informed but also very patient as I asked a million questions! They provided me with various options suited to my needs, and I left feeling empowered to make an informed decision. The atmosphere was friendly, and I felt valued as a customer. The only hiccup was that the wait time to see someone was a bit longer than expected, but I totally understand that it’s a busy place! Overall, I’m really pleased and excited to move forward with my loan application. Thanks for such a great experience!
May 2, 2025
I recently opened a checking account at my local branch, and I couldn't be happier with my experience. The staff were incredibly welcoming and took the time to explain everything in detail, ensuring I understood the terms and conditions. I particularly appreciated how they helped me navigate their online banking options—setting up direct deposit and mobile alerts was a breeze! The branch was clean and organized, which made my visit even more pleasant. One small suggestion, though: I think they could benefit from extending their Saturday hours, as it can be hard to find time during the week. Overall, I’ve left with a great impression and feel confident about my bank choice! Highly recommend for anyone looking for personable service and solid banking products.
April 20, 2025
My experience at this bank has generally been positive. The financial advisor I worked with was knowledgeable and gave me sound advice on my investments. I had a mini-crisis regarding my retirement account, and they were incredibly responsive and reassuring, making the entire process less stressful. The branch itself is conveniently located and well-kept, which is always a plus. That said, one of the things I wish they would improve on is their hours during the weekend; having only weekday hours can be inconvenient for those of us who work full-time. It would be amazing to have at least a few hours open on Saturday. Overall, I’m satisfied with the services provided and look forward to continuing my banking relationship here.
January 5, 2024
As a long-time customer, I can say the branch has its ups and downs. Their online services are pretty convenient, and I love the mobile app for checking my balance and transfers. Recently, I had an issue with a fraudulent charge, and the staff was super helpful in resolving it. They acted quickly and with professionalism, which I really appreciated. However, I’ve noticed that sometimes the tellers can be a bit slow during peak hours. It would be great if they could add an extra staff member during those times to speed things up. Despite that, I still feel confident banking here and would recommend them for their customer service and reliability.
Today
| Monday | 9 AM–5 PM |
|---|---|
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Bank Loc: 38.7877 / -89.9536
Plan your visit
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