PNC Bank

PNC Bank

Located in the heart of Novi, this bank stands out for its commitment to customer service and community engagement. With knowledgeable staff who prioritize personalized assistance, clients can expect tailored financial solutions that meet their unique needs. The bank offers a wide range of services, from personal banking to investment options, all designed to empower customers in achieving their financial goals.

Operating Monday through Friday, the bank emphasizes convenience, ensuring that customers can access their services during the week. Its modern facilities and user-friendly digital platforms provide a seamless experience, making banking efficient and accessible for everyone.

• 41325 W 10 Mile Rd, Novi, MI 48375, United States
• in PNC ATM
• (248) 426-6000

Latest Feedback

"I had an incredible experience at this bank! The staff was not only friendly but also incredibly knowledgeable. They took the time to explain all my options and helped me find the best savings account for my needs. I left feeling confident and satisfied with my decisions."

"I've been a customer for several years and have always had great service. The loan process was straightforward and stress-free. The team was there every step of the way, answering my questions and providing updates. I truly appreciate their dedication to customer care."

"As a small business owner, I rely on my bank for various financial needs. The support I received when setting up my business account was fantastic. The bankers were attentive and really understood the challenges of running a business. It feels great to have such a supportive partner in my corner!"

Customer Reviews

What People Say

Wang Han

★★★★★

June 8, 2025

I recently had the pleasure of visiting my local branch for some banking needs, and I have to say, the experience exceeded my expectations! The staff was incredibly welcoming and attentive. From the moment I walked in, I was greeted with a smile, which instantly made me feel at ease. I had a few questions about my account, and the representative I worked with was not only knowledgeable but also took the time to explain everything in detail without making me feel rushed. They offered valuable insights on how to better manage my finances and even suggested a few products that might be beneficial for my situation. I was particularly impressed by the cleanliness and organization of the branch—it felt very professional. The only small downside was that there was a short wait time before I was seen, but honestly, it was worth it for the quality of service I received. Overall, I left feeling like I had made a good decision in choosing this bank, and I’m looking forward to my next visit. Highly recommended for anyone looking for a reliable banking option!

👍 3 👎 0

Cooper Wagner

★★★★★

November 27, 2024

I opened my account here about six months ago, and I’ve had an excellent experience so far! The online banking platform is super user-friendly, and I love how I can manage everything from my phone. I’ve also visited the branch a couple of times, and the staff is always so friendly and helpful. They really take the time to assist you and make sure your questions are answered. However, I wish they had longer hours on Saturdays. It would be nice to have a little more flexibility for those of us with busy weekdays!

👍 2 👎 0

Nancy Shadowmere

★★★★★

October 10, 2024

As a small business owner, I’ve worked with several banks over the years, but I must say, this one has stood out to me for a few reasons. First off, the customer service is generally quite good. My business banker is always very responsive and willing to help with any questions I have, whether it’s about loans or general account management. I had a recent issue with my online access, and the support team was fantastic in resolving it quickly. I also appreciate their financial advice tailored specifically for small businesses. The only area that could use improvement is their ATM availability in certain locations; I’ve had to drive a bit out of my way to find one that works properly. Overall, I’m satisfied with my experience and would recommend them to fellow small business owners looking for a supportive banking partner.

👍 4 👎 0