Portillos Auto Repair

Portillos Auto Repair

Located in Grand Island, this auto repair shop stands out for its commitment to quality and customer satisfaction. With a skilled team of technicians, the shop offers a wide range of services, from routine maintenance to complex repairs, ensuring that every vehicle is treated with the utmost care.

Customers appreciate the friendly atmosphere and transparent communication, making it easy to understand the necessary repairs and costs involved. Open six days a week, the shop accommodates busy schedules, providing reliable service without compromising on quality. This auto repair shop is not just about fixing cars; it's about building lasting relationships with clients, creating a trust that keeps them coming back for all their automotive needs.

• 804 E 4th St, Grand Island, NE 68801
• (308) 384-4835

Latest Feedback

"I had my car serviced here last week, and I couldn't be happier with the experience. The staff was incredibly friendly and took the time to explain what was needed in detail. They completed the work on time and even washed my car before handing it back. It's rare to find such dedication to customer service these days!"

"I brought my vehicle in for a brake inspection, and I was pleasantly surprised by how thorough they were. They not only fixed the brakes but also checked other potential issues and gave me advice on preventive maintenance. It's nice to have a place you can trust to be honest about what's really needed."

"After experiencing some engine trouble, I took my car here based on a friend's recommendation. I'm glad I did! The technicians diagnosed the problem quickly and provided a clear estimate before starting any work. They were professional, and my car runs like new now. I’ll definitely return for any future repairs!"

Customer Reviews

What People Say

Phoenix Thomas

★★★★★

June 19, 2025

Great experience overall! The team is knowledgeable and quick. I got my oil change done in under an hour. The only downside was that they didn’t have the waiting lounge stocked with snacks, which would have made the visit even better.

👍 4 👎 0

Oluwaseun Wildflower

★★★★★

November 13, 2024

My experience here was quite positive. I took my sedan for a routine check and was impressed by the professionalism of the staff. They really took the time to explain everything and answer my questions, which I appreciated as a somewhat inexperienced car owner. The work was completed on time, and my car feels like it’s running a lot smoother now. However, I did feel that the shop could benefit from a little more signage, as it was a bit tricky to find where to park when I first arrived. Overall, I’m satisfied and would definitely return for future services!

👍 3 👎 0

Rachel Von Trapp

★★★★★

June 24, 2024

I recently had my SUV serviced here, and I couldn’t be happier with the results. Initially, I was apprehensive about where to take it since my vehicle has been through a lot, but the reviews convinced me to try this place. They diagnosed a coolant leak that I hadn’t even noticed and fixed it promptly. The communication was outstanding throughout the process—the technician called me with updates and explained what needed to be done in layman’s terms. I also appreciated how they showed me the old parts they replaced, which added to my confidence in their work. On top of that, they completed the repairs faster than they estimated, which was a pleasant surprise. The only area for improvement I would suggest is their online appointment booking system; it seemed a bit clunky. Otherwise, I highly recommend this auto repair shop to anyone needing reliable and honest service.

👍 1 👎 0

Juniper Greenleaf

★★★★★

April 26, 2024

I took my car here after hearing great things from friends, and I must say, they did not disappoint! The staff was incredibly friendly and took their time to explain what was wrong with my vehicle. I had a persistent brake issue, and I appreciated how they provided a detailed breakdown of the costs and options available to me. The waiting area was clean and comfortable, which made the time pass quickly. They even offered complimentary coffee, which was a nice touch. My car was ready ahead of schedule, which was a pleasant surprise! While the prices were a little higher than some places I’ve been to, the quality of service was definitely worth it. If you’re looking for trustworthy mechanics who genuinely care about their customers, I highly recommend giving them a shot. Just remember to call ahead since they can get busy, especially on Saturdays!

👍 1 👎 0