Quest Diagnostics

Quest Diagnostics

Located in Austell, this premier medical laboratory offers state-of-the-art diagnostic services to ensure the health and well-being of the community. With a commitment to accuracy and efficiency, the facility operates Monday through Friday, providing flexible hours to accommodate busy schedules. The expert staff is dedicated to delivering top-notch service, ensuring a seamless experience from check-in to results. Patients appreciate the lab's clean environment and advanced technology, which combine to create a trustworthy atmosphere for all testing needs.

With a focus on patient care, this laboratory prioritizes clear communication and timely results, empowering individuals to take charge of their health. Whether it’s routine tests or specialized diagnostics, the team is equipped to handle a wide range of medical inquiries, making them a reliable partner in healthcare. The combination of professionalism and compassion truly sets this facility apart as a leader in the field.

• 3825 Medical Park Dr Ste. 101, Austell, GA 30106, United States
• in Medical Park Drive LLC
• (678) 398-1996

Latest Feedback

"I had a wonderful experience at the lab! The staff was incredibly friendly and made me feel comfortable during my visit. They explained each step of the process, which really eased my nerves. The results came back quickly, and I appreciated the clear communication throughout. Definitely a five-star experience!"

"This lab exceeded my expectations! I was impressed by how clean and organized everything was. The technicians were professional and efficient, which made the testing process very smooth. I also loved that they had flexible hours, making it easy for me to fit my appointment into my schedule. Highly recommend!"

"I usually dread going for lab work, but this place changed my mind. The staff was not only knowledgeable but also genuinely caring. They took the time to answer all my questions, and I felt very reassured. Plus, I received my results faster than I anticipated. I will definitely return for any future testing needs!"

Customer Reviews

What People Say

Oluwaseun Ferrari

★★★★★

March 13, 2024

I had a great experience at the lab! The staff was incredibly friendly and made me feel at ease during my visit. I particularly appreciated how they explained each step of the blood draw process, which helped me relax a lot. The facility was clean and well-organized, and I didn't have to wait long at all. My only minor critique would be the parking situation; it was a bit crowded when I arrived, but I managed to find a spot eventually. Overall, I appreciate the professionalism and kindness of the team here. I would definitely recommend this place for anyone needing lab work done!

👍 7 👎 0

Kevin Patterson

★★★★★

January 11, 2024

My recent visit to the lab was absolutely seamless! From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. The front desk staff was efficient, and I was checked in quickly. I loved how the technicians took the time to explain the tests I was having done, which really eased any anxiety I had. The waiting area was comfortable, and I appreciated that it wasn't overly crowded. I scheduled my appointment during the week, and the timing worked out perfectly, with no delays on my end. If I had to suggest one area for improvement, it would be to extend the Saturday hours a bit longer. It would make it easier for those of us with busy workweeks to fit lab visits in. Overall, I was very impressed and would recommend this lab to anyone needing quick and reliable service!

👍 4 👎 1