R & S Automotive And Tire Service

R & S Automotive And Tire Service

Located in Du Quoin, this auto repair shop stands out for its commitment to exceptional customer service and high-quality repairs. With a team of experienced technicians, they specialize in a wide range of automotive services, ensuring that every vehicle receives the attention it deserves. Customers appreciate the transparent communication and honest assessments provided, making them feel confident in their repair choices.

The shop is equipped with state-of-the-art tools and technology, allowing for efficient diagnostics and repairs. Whether it's routine maintenance or complex repairs, the skilled staff is dedicated to getting vehicles back on the road safely and promptly. Their reputation for reliability and expertise makes them a trusted choice for auto repair in the area.

• 101 N Hickory, Du Quoin, IL 62832
• (618) 440-6144

Amenities

Accessibility

• Wheelchair accessible parking lot

Amenities

• Restroom

Planning

• Appointments recommended

Payments

• Credit cards
• Debit cards

Latest Feedback

"I had a fantastic experience here! The staff was incredibly friendly and took the time to explain the issues with my car in detail. I appreciated their honesty and the fact that they didn't try to upsell me on unnecessary services. My vehicle was repaired quickly and runs like new now. I highly recommend this place to anyone looking for trustworthy auto service!"

"What a relief to find a shop that really knows what they're doing! I brought my SUV in for a check-up, and they identified a problem I had no idea about. They fixed it promptly, and the cost was very reasonable. The customer service was top-notch; I felt valued as a customer. I'll definitely be coming back for all my future maintenance needs."

"As a woman, I've often felt intimidated in auto shops, but that was not the case here. The staff treated me with respect and made me feel comfortable asking questions. They were patient and explained everything clearly. I left feeling informed and satisfied with the service I received. It's nice to find a garage that prioritizes customer education and transparency!"

Customer Reviews

What People Say

Jack Fitzgerald

★★★★★

November 19, 2024

I had an excellent experience getting my brakes checked here! The staff was super friendly and quick to get my car in for an inspection. They discovered I needed new brake pads, which I appreciated because they explained everything thoroughly. The service was prompt, and they even provided a loaner car for me to use while mine was being worked on. My only critique would be that the shop can get quite busy, so I recommend calling ahead to schedule an appointment. Overall, I am very satisfied and will return for future repairs!

👍 1 👎 0

Freya Silverstone

★★★★★

November 16, 2024

I can't say enough good things about my recent visit to this automotive shop! I took my car in for a routine oil change and a tire rotation, and I was thoroughly impressed by the level of service I received. The staff was incredibly friendly and welcoming, making me feel comfortable right from the start. They explained everything clearly, from the kind of oil they recommended to the benefits of rotating my tires regularly. What stood out the most was their transparency regarding pricing; there were no hidden fees or surprises when I picked up my car. I also loved how efficiently they worked. I expected to be there for at least an hour, but I was in and out in less than 45 minutes! The waiting area was clean and had a nice little coffee station, which made the short wait much more pleasant. The only thing I could suggest for improvement is perhaps adding some magazines or a TV for entertainment. Overall, I left feeling confident in my car's maintenance and will definitely be returning for future services. It's such a relief to find a reliable place to take my car where I know I won't be overcharged or given unnecessary services. Highly recommend this shop to anyone in need of trustworthy automotive care!

👍 10 👎 0

Maria Suzuki

★★★★★

October 21, 2023

I recently had my tires replaced at this auto repair shop, and I was blown away by their service! The staff was knowledgeable and took the time to help me choose the right tires for my driving needs. They also offered to check my alignment for free, which was a nice bonus. I thought the pricing was very reasonable, especially for the quality of service I received. The only downside was that they were a bit behind schedule on the day of my appointment, which made the wait longer than I expected. However, once I got in, they worked diligently to get me back on the road. Overall, I’m extremely happy with the new tires and will definitely be coming back for any future needs!

👍 3 👎 1