Trax Credit Union

Trax Credit Union

Located in the heart of Lakeland, this federal credit union offers exceptional financial services tailored to meet the needs of its members. With a strong emphasis on community and member satisfaction, they provide a range of products including personal loans, savings accounts, and competitive interest rates.

The friendly staff takes the time to understand each member's unique financial situation, ensuring personalized service that sets them apart from traditional banks. Additionally, their commitment to transparency and education empowers members to make informed financial decisions, fostering a sense of trust and reliability. Whether you are looking to open an account or seek financial advice, this credit union is dedicated to supporting its community with integrity and care.

• 2315 Drane Field Rd, Lakeland, FL 33811, United States
• (813) 800-8729

Latest Feedback

"I recently joined this credit union, and I couldn't be happier with the service I've received. The staff is incredibly friendly and took the time to explain all my options. I was able to secure a great interest rate on my auto loan, and the process was smooth from start to finish. It's refreshing to have a financial institution that truly cares about its members."

"I've been a member for several years, and I can confidently say this place stands out from the rest. Their online banking system is user-friendly, making it easy to manage my accounts. Additionally, I've attended a few financial workshops they offer, and they've been incredibly helpful in teaching me how to budget and save more effectively. Highly recommend!"

"As a small business owner, I appreciate the support I receive here. They offer tailored solutions for my business needs, and the team is always available to answer my questions. I recently applied for a small business loan, and the process was straightforward. Their dedication to helping local entrepreneurs succeed is truly commendable."

Customer Reviews

What People Say

Sawyer Montague

★★★★★

November 4, 2023

I recently opened an account at my local credit union and couldn't be happier with my experience! From the moment I walked in, the staff greeted me with warm smiles and genuine enthusiasm. They took the time to explain all my options without rushing me, which is something I really appreciated. The atmosphere was inviting and professional—it truly felt like a community hub. What stood out the most was how knowledgeable the employees were; they answered all my questions about loans and savings in a way that was easy to understand. I also loved the fact that they offer a variety of services, including checking and savings accounts that come with no monthly fees! The only minor hiccup I encountered was the wait time to get my debit card set up, which took a bit longer than expected. However, the team was very apologetic and kept me updated, which made it bearable. Overall, I feel secure knowing my finances are in such capable hands, and I’m excited to be part of a place that genuinely cares about its members. This is definitely worth considering if you’re looking for a reliable financial institution. I highly recommend it to anyone who wants personal service and a friendly environment!

👍 3 👎 0

Chloe O'Malley

★★★★★

October 9, 2023

I can't say enough good things about my recent experiences at this credit union! I’ve been banking here for over a year now, and I was initially drawn in by their low-interest rates on loans. Let me tell you, they really deliver on that front! I recently applied for a personal loan, and the process was seamless. The representatives were incredibly helpful, guiding me through each step and ensuring that I understood the terms fully. I was pleasantly surprised by how quickly my loan was approved, and I received my funds in just a couple of days. The only thing I would suggest is extending the hours on Saturdays—sometimes I can’t get away during the week, and having a little more time on weekends would really help. But honestly, the service is so good that I’m willing to work around their schedule for the benefit I receive. Plus, they offer great online banking features, so managing my account from home is a breeze! If you want a trustworthy credit union that values relationships with its members, you should definitely check this place out. I’m looking forward to continuing my banking journey here!

👍 3 👎 2