RBFCU - Brooks
Located in the heart of San Antonio, this credit union offers a personalized approach to banking that sets it apart from traditional financial institutions. With a commitment to serving the community, it provides a wide range of financial services including checking and savings accounts, loans, and investment options tailored to individual needs.
The friendly staff is known for their exceptional customer service, making every visit a pleasant experience. Flexible hours, including Saturday service, ensure convenience for busy members. Members appreciate the competitive rates and the educational resources available, which help them make informed financial decisions. This credit union truly prioritizes the well-being of its members and the community, fostering a welcoming environment for everyone.
Latest Feedback
- "I had a wonderful experience when I opened my account here. The staff was incredibly helpful and took the time to walk me through the process. They answered all my questions and made me feel like a valued member right from the start. I also appreciate their competitive rates. It's comforting to know I'm banking with a place that genuinely cares about its members."
"I've been a member for a few years now, and I can't say enough good things about this credit union. The loan process was straightforward and transparent, with no hidden fees. The representatives were friendly and knowledgeable, guiding me through every step. Plus, the online banking features are user-friendly, making it easy to manage my accounts on the go."
"As a small business owner, I rely on having a supportive financial institution. This credit union has been fantastic in providing me with the resources I need. The team is always available for consultations, and they offer great business loan options. Their commitment to community engagement truly resonates with me, and I feel proud to be a member."
Customer Reviews
What People Say
Oluwaseun Sharma
August 11, 2025
Super helpful staff and great loan rates! Highly recommend it!
Nora Sydney
April 26, 2025
I had an excellent experience with this credit union! I went in to open a savings account, and the service was top-notch. The representative was knowledgeable, helping me understand the different account options available to me. I loved how they didn't try to rush me into any decisions and instead focused on what would work best for my financial goals. The only minor downside was that their location can be a bit tricky to find if you’re not familiar with the area. However, once I got there, I was very pleased with how welcoming and professional the staff were. Definitely worth considering for your banking needs!
Samuel Gray
April 21, 2025
As a long-time member of this credit union, I feel like I’ve had the chance to explore a lot of what they offer. I opened my first account here years ago, and I’ve stayed because of the consistent good service. The staff truly goes above and beyond to ensure you’re satisfied, whether it’s for loans, savings, or even just getting advice on financial matters. I recently took out a personal loan, and the entire process was seamless. They were transparent about the terms and made sure I understood everything before signing. One thing I wish they would improve is the wait time during peak hours; it can get crowded, especially on Saturdays. But overall, the value I feel as a member here outweighs any minor inconveniences. I highly recommend checking them out if you’re looking for a trustworthy financial institution that prioritizes customer service!
Melissa Martinez
December 13, 2023
I just had a really positive experience at this credit union. The staff was incredibly helpful when I needed advice on refinancing my auto loan. They walked me through the process, answered all my questions, and made it super easy. Plus, the rates they offered were competitive. If I had to mention one tiny thing, I wish they had longer hours during the week because I can only visit after work. Still, the service and expertise I received made it all worthwhile. I’ll definitely be back!
Caspian Earl
September 18, 2023
I recently became a member at this credit union, and I couldn't be happier with my decision. From the moment I walked in, I was greeted by friendly staff who genuinely care about helping their customers. The loan application process was smooth and straightforward. I appreciated how they took the time to explain everything without making me feel rushed or overwhelmed. Their online banking system is also user-friendly—I've found it easy to navigate my accounts and make transfers. One thing I’d love to see improved is the waiting area; it could use some more comfortable seating. Overall, I highly recommend this place for anyone looking for personalized banking services. A great experience all around!
Today
Opening Hours
| Monday | 9 AM–5 PM |
|---|---|
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–4 PM |
| Sunday | Closed |
How to go there
Location
Credit union Loc: 29.3506 / -98.4314
Plan your visit
Weather
- San Antonio
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|---|---|---|
| feels like | N/A °F |