Rich's Service Center, LLC

Rich's Service Center, LLC

Located in Groton, this auto repair shop is a trusted destination for drivers seeking reliable and high-quality vehicle maintenance. With a dedicated team of skilled technicians, the shop offers a comprehensive range of services, from routine maintenance to complex repairs. Customers appreciate the shop's commitment to transparency and integrity, ensuring that all work is explained clearly and completed to the highest standards. Open Monday through Friday from 8 AM to 3 PM, the shop provides convenient hours for busy individuals looking to keep their vehicles in top condition.

Beyond expert repairs, the shop prides itself on creating a welcoming environment where customers feel valued and respected. The friendly staff is always ready to answer questions and provide personalized recommendations. With a focus on building long-term relationships, this auto repair shop stands out as a reliable partner for all automotive needs.

• 84 Poquonnock Rd, Groton, CT 06340
• (860) 446-8851

Amenities

Offerings

• Oil change

Amenities

• Mechanic

Planning

• Appointments recommended

Payments

• Credit cards
• Debit cards

Latest Feedback

"I had a fantastic experience getting my car serviced here. The staff were incredibly knowledgeable and took the time to explain the issues clearly. They didn’t try to upsell me on unnecessary repairs, which I really appreciated. My car runs like new now, and I’ll definitely be returning for my future maintenance needs!"

"This place is a hidden gem! I was in and out quickly for an oil change, and they even checked my tire pressure for free. The customer service was outstanding; everyone was friendly and professional. It’s hard to find trustworthy auto repair shops these days, but I feel confident leaving my car in their hands."

"I can't recommend this auto repair shop enough! I had a problem with my brakes, and they were able to diagnose and fix it the same day. The prices were reasonable, and the quality of work was exceptional. Plus, the waiting area was clean and comfortable, making the whole experience much more pleasant."

Customer Reviews

What People Say

Laura Morel

★★★★★

April 11, 2025

I recently took my car to get some routine maintenance, and I can't express how impressed I am with the service I received. From the moment I walked in, the staff was friendly and welcoming. They took the time to explain everything that needed to be done and even provided a detailed breakdown of the costs upfront. I appreciated their honesty and transparency! The waiting area was clean and comfortable, which made the brief wait seem much shorter. They even offered me coffee while I waited! The work was completed on time, and my car has never run better. The only minor issue was that they could have communicated the expected wait time a little more clearly, but overall, I'm thrilled with my experience. I'm definitely coming back for my next service appointment, and I highly recommend them to anyone looking for a trustworthy auto repair shop!

👍 1 👎 0

Sakura Dunn

★★★★★

October 29, 2024

Top-notch service! The team here is knowledgeable and efficient. Highly recommend!

👍 9 👎 0

Violet Jenkins

★★★★★

October 14, 2023

I had a fantastic experience at the auto repair shop recently. I got a flat tire on my way to work, and I was really worried about how long it would take to fix. I found this place nearby and decided to give it a try based on the positive reviews. When I walked in, I was greeted immediately by a friendly staff member who made me feel at ease. They quickly assessed my tire situation and informed me that they could fix it right away. I appreciated that they didn't try to upsell me on unnecessary services, which can be pretty common at other shops. While I waited, I noticed their attention to detail; everything was organized, and I could see the mechanics working diligently in the background. They finished the job in less than an hour, which was a pleasant surprise. The price was also very reasonable compared to what I expected to pay. My only suggestion would be to add some snacks or refreshments in the waiting area for customers. Overall, I left feeling relieved and satisfied with the service, and I will definitely return for any future repairs or maintenance.

👍 1 👎 0