Rigby Auto Inc
Located in the heart of South Portland, this auto repair shop stands out for its commitment to exceptional service and customer satisfaction. With a team of certified mechanics, they offer a comprehensive range of repair services, from routine maintenance to complex diagnostics. Customers appreciate their transparency and honesty, making it a trusted destination for vehicle care.
What sets this shop apart is its personalized approach; every customer is treated like family. They take the time to explain repairs in detail, ensuring that clients feel informed and confident in the work being done. The shop's welcoming atmosphere and dedication to quality have earned them a loyal following in the community, making it a go-to choice for all auto repair needs.
Amenities
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Onsite services
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Oil change
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Mechanic
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Restroom
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Appointments recommended
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Credit cards
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Debit cards
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NFC mobile payments
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Credit cards
Service options
Accessibility
Offerings
Amenities
Planning
Payments
Latest Feedback
- "I can't say enough great things about my experience here! After having trouble with my brakes, I brought my car in for a check-up. The staff was incredibly friendly and took the time to walk me through what needed to be done. They even showed me the worn-out parts. I felt completely at ease knowing my car was in good hands, and the repair was completed faster than I expected. I'll definitely be coming back for any future needs!"
"I recently had my oil changed and some minor repairs done, and I was really impressed by the level of service I received. The team was efficient and thorough, and they even found a small issue that I wasn't aware of before it became a bigger problem. They provided a detailed report and offered reasonable pricing. I appreciate their honesty and commitment to ensuring my car runs smoothly. Highly recommend this place!"
"This shop is an absolute gem! I had an urgent issue with my engine light coming on, and they managed to squeeze me in the same day. The mechanics were not only knowledgeable but also very courteous. They diagnosed the problem quickly and explained everything in layman's terms, which I really appreciated. The repair was done in no time, and my car has been running perfectly since. It's hard to find a shop that combines expertise with such personal care!"
Customer Reviews
What People Say
Jordan Fisher
October 25, 2024
Amazing service! The staff were super friendly and took care of my vehicle quickly. They explained everything that needed to be done in a way that was easy to understand. I loved how they kept me updated throughout the process. The only thing I wish is that they had a more extensive waiting area with snacks or drinks. But overall, I was very satisfied with the repair and the attention to detail! Definitely earned my trust.
Christine Patterson
September 14, 2024
I had a fantastic experience here when my car started making a strange noise. I was anxious, not knowing what it could be and fearing a hefty repair bill. However, the team was super understanding and took the time to diagnose the problem thoroughly. They found a worn-out part and explained all of my options in detail, including cost-effective solutions. I opted for the repair, and it was completed sooner than expected. What impressed me most was their willingness to answer all my questions without making me feel rushed. The only downside was that parking was a bit tricky, but it wasn't a major issue. I will definitely return for future maintenance! Highly recommend for anyone looking for honest and reliable service.
Michael Burns
January 23, 2024
I’ve brought my car here a couple of times now, and while the service is usually great, my last visit was slightly underwhelming. The staff is always friendly and knowledgeable, which I appreciate, but on my recent trip for a routine oil change, I felt like I was waiting a bit longer than usual. It was a busy day, so I understand that things can get hectic. That being said, the mechanics did a thorough job and even took the time to check the brakes for me without any extra charge. Overall, I trust them with my car, but I hope the wait times can improve.
Magnus Bruno
December 29, 2023
I can't say enough good things about my experience at this auto repair shop! From the moment I walked in, I was greeted with smiles and helpfulness. They took the time to listen to my concerns and diagnose the problem with my car, which turned out to be a minor fix. I was pleasantly surprised by how reasonable the prices were! The mechanics clearly know their stuff, and their integrity shines through. While I was waiting, I noticed a few customers coming in, which was a good sign of their popularity. My only small complaint is that it could be a bit noisy in the waiting area when they receive multiple customers at once. That said, my car is running like new again, and I plan to return for regular maintenance.
Donna Mercer
November 18, 2023
I’ve been to a lot of auto repair shops, but the service here is truly exceptional! The staff were friendly and took the time to explain the issues with my car without being condescending. I really appreciated their transparency about pricing, which made me feel more at ease. They even offered to show me the old parts they replaced. The waiting area was clean and comfortable, making the wait much more pleasant. If I were to nitpick, I would say that the wait time for certain repairs could be a bit long, but honestly, it’s worth it for the quality. Highly recommend this place!
How to go there
Location
Auto repair shop Loc: 43.635 / -70.2852
Plan your visit
Weather
- South Portland
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