Roland's Garage & Used Cars

Roland's Garage & Used Cars

Located in Hancock, this auto repair shop stands out for its commitment to quality service and customer satisfaction. With years of experience in the industry, the knowledgeable team provides a wide range of repair services, ensuring vehicles run smoothly and efficiently. Customers appreciate the transparent pricing and honest assessments, making it a trusted destination for both routine maintenance and complex repairs.

The workshop is equipped with the latest tools and technology, allowing skilled technicians to diagnose issues accurately and deliver reliable solutions. Operating Monday through Friday, the shop is dedicated to accommodating busy schedules and providing timely service. This commitment to excellence and integrity has garnered a loyal customer base who rely on their expertise for all their automotive needs.

• 153 E Main St, Hancock, MD 21750
• (301) 678-6428

Amenities

Service options

• Onsite services

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Offerings

• Oil change

Amenities

• Mechanic

Planning

• Appointment required
• Appointments recommended

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

Latest Feedback

"I had my car serviced recently and couldn't be happier with the experience. The staff was friendly and took the time to explain what needed to be done. They went above and beyond to ensure my vehicle was in top shape before I left. The pricing was fair and transparent, which I really appreciated. I will definitely be returning for future services!"

"I took my SUV in for some repairs and was pleasantly surprised by the level of service I received. The team was knowledgeable and very communicative throughout the process. They provided updates and worked quickly to get me back on the road. It's hard to find a place that genuinely cares about their customers, and this shop certainly does!"

"After an unfortunate breakdown, I was referred to this shop by a friend, and I'm so grateful for that recommendation. The mechanics were not only skilled but also incredibly understanding of my situation. They worked diligently to get my car fixed promptly and even offered me a loaner vehicle while I waited. Their customer service is top-notch, and I can't recommend them highly enough!"

Customer Reviews

What People Say

Lydia Bianchi

★★★★★

March 22, 2025

I took my car in for a routine checkup, and I couldn't be happier with the service I received! The staff were incredibly friendly and took the time to explain everything that needed to be done. They even offered me a complimentary car wash, which was a nice surprise! The waiting area was clean and comfortable, making my wait much more enjoyable. The prices were fair, and I felt like I was treated like a valued customer rather than just another job. The only minor downside was that they were a bit busy, which delayed my appointment by about 15 minutes. Overall, I will definitely return for future services!

👍 4 👎 1

Emeka Morgan

★★★★★

December 25, 2024

I recently had a fantastic experience at this auto repair shop after my car broke down unexpectedly. From the moment I called, the staff were super helpful, walking me through what I needed to do to get my vehicle towed in. When I arrived, I was warmly greeted and even offered coffee while I waited. They took a thorough look at my car and provided a detailed estimate of all necessary repairs, which I really appreciated. The transparency in pricing and the thorough explanations made me feel comfortable about the whole process. They completed the repair work faster than expected, and my car runs like new again! One small suggestion for improvement would be to have a few more seating options in the waiting area as it can get crowded during peak hours. Overall, I'm thrilled with the service and will be recommending them to friends and family!

👍 3 👎 1

Colton German

★★★★★

September 3, 2024

As someone who knows very little about cars, I was nervous about finding a reliable place for repairs. A friend suggested this shop, and I’m glad I took their advice! The team was incredibly patient and explained every step of the repair process. I had an issue with my brakes, and they showed me exactly what was wrong and why it needed fixing. Not only did they complete the work on time, but they also charged a fair price, which I really appreciated. The atmosphere was friendly, and I felt welcomed throughout my visit. The only thing I would suggest is perhaps extending their hours just a bit, as I work during the days and sometimes need weekend options. Overall, a great experience!

👍 1 👎 0