SERVPRO® of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O' Fallon

SERVPRO® of Collinsville, Troy, Alton, Edwardsville, Granite City, Belleville, O' Fallon

This water damage restoration service is renowned for its quick response and exceptional customer care. Available 24/7, they understand that emergencies can occur at any time, ensuring that help is just a call away. Their team of trained professionals utilizes advanced technology and techniques to effectively mitigate water damage, restoring properties to their pre-loss condition. With a commitment to quality and a reputation built on trust, they provide peace of mind to homeowners and businesses alike.

What sets them apart is their personalized approach; every situation is treated with the utmost care and attention to detail. Clients appreciate the thorough assessments and tailored action plans that are designed to meet specific needs. This dedication to excellence not only addresses immediate concerns but also helps prevent future issues, making them a reliable partner in property maintenance.

• 2220 Liebler Dr, Troy, IL 62294, United States
• (618) 667-8648

Latest Feedback

"I had a significant water leak in my basement, and I was overwhelmed by the damage. The team arrived quickly and assessed the situation with professionalism. They explained every step of the process and worked diligently to restore my space. I was impressed with their attention to detail and how they treated my home as if it were their own. Highly recommend their services!"

"After a storm caused flooding in my living room, I was in a panic. Thankfully, I called this restoration service, and they were fantastic. The staff was friendly and understanding, and they worked tirelessly to remove the water and dry everything out. They even helped me navigate my insurance claim, which took a huge weight off my shoulders. I couldn't be happier with the outcome."

"I was really impressed by how quickly the team responded to my call after a pipe burst in my kitchen. They arrived within an hour and got straight to work. Their expertise was evident as they used advanced equipment to handle the situation. What stood out to me was their commitment to keeping me informed throughout the process. They truly made a stressful situation much easier to handle."

Customer Reviews

What People Say

Karen Richardson

★★★★★

October 19, 2023

I’m really pleased with the service I received! They were quick, professional, and super helpful throughout the entire process. The team was friendly and made sure I understood what was happening. Highly recommend them if you find yourself in a messy situation!

👍 3 👎 0

Seamus Brightwater

★★★★★

September 22, 2023

I can’t say enough good things about my experience with this water damage restoration service! When my basement flooded unexpectedly after the heavy rains, I felt completely overwhelmed. I called them late at night, and to my surprise, a friendly and knowledgeable representative answered right away. They dispatched a team to my house within an hour, which was a huge relief. The technicians arrived with all the necessary equipment and got straight to work. I was impressed by their professionalism and efficiency. They clearly explained every step of the process, from water extraction to drying and cleaning, which really eased my anxiety. I appreciated how they took the time to address my concerns and answered all my questions thoroughly. The follow-up was also exceptional! They checked in with me a few days later to ensure everything was still dry and asked if I needed any further assistance. My only small critique would be that the initial estimate took a bit longer than expected, but the quality of work more than made up for it. Overall, I’m incredibly grateful for their prompt response and expertise. They turned a stressful situation into a manageable one, and I would definitely recommend them to anyone in need of water damage restoration. Thank you for being there when I needed help the most!

👍 4 👎 0