Shelter Insurance - Denny Sevene

Shelter Insurance - Denny Sevene

Nestled in the heart of Colorado Springs, this insurance agency is renowned for its personalized service and expert guidance. With a commitment to understanding each client's unique needs, the agency offers a range of coverage options, from auto to home insurance, ensuring that customers receive tailored solutions that fit their lifestyles. The experienced team prides itself on building lasting relationships with clients, fostering trust and reliability.

Open Monday through Friday, the agency's convenient hours make it easy for customers to seek assistance and advice. Clients appreciate the agency's transparent approach and dedication to providing comprehensive coverage at competitive rates. Whether you’re a first-time buyer or looking to review existing policies, this agency stands out for its friendly staff and commitment to excellence in customer service.

• 5125 N Union Blvd Ste 110A, Colorado Springs, CO 80918
• in Union Square
• (719) 260-8650

Latest Feedback

"I recently switched my insurance to this agency, and I couldn't be happier! The agent took the time to understand my specific needs and helped me find a policy that actually saves me money without sacrificing coverage. The whole process was straightforward, and I felt supported every step of the way. Highly recommend their services!"

"What impressed me most was the level of customer service I received. The staff was incredibly knowledgeable and patient, answering all my questions about my policy. I felt like I was in good hands, and they truly care about their clients. It's refreshing to work with an agency that prioritizes people over profits."

"I had a complicated claim situation, and the team was incredibly helpful. They walked me through the entire process, ensuring I had all the necessary documentation and support. Their attention to detail and commitment to customer satisfaction made a stressful situation much easier to handle. I’m grateful for their assistance!"

Customer Reviews

What People Say

Ronald Reyes

★★★★★

June 9, 2025

Great service! The staff was friendly and knowledgeable, making my insurance process a lot easier than I anticipated. They really took the time to answer all my questions. The only downside was the wait time, but it was well worth it for the quality of service I received.

👍 5 👎 3

Gudrun Jones

★★★★★

May 17, 2024

As a small business owner, finding the right insurance can be daunting. I was lucky enough to get referred to this agency, and I couldn’t be happier with the experience. From the moment I contacted them, I felt like I was in good hands. Denny is incredibly knowledgeable and took the time to understand my business needs. He walked me through the various coverage options tailored specifically for my industry, which I found very reassuring. The best part was how responsive he was—any time I had a question, he was just a phone call away. I also appreciated the digital tools they offered for managing my policies; it made everything so convenient and accessible. The only area I think could use some improvement is their response time during peak hours. I sometimes had to leave a message and wait for a call back, but the follow-up was always timely and efficient. Overall, I highly recommend this agency for anyone looking for genuine support and expert advice in navigating the complexities of insurance. They made a potentially stressful process so much smoother!

👍 6 👎 1

Benjamin Dupont

★★★★★

April 23, 2024

I recently had the pleasure of working with an insurance agent who truly understands customer service. From the moment I walked in, I felt welcomed. Denny took the time to explain all my options for home and auto insurance clearly and thoroughly, which is something I really appreciated as a first-time buyer. He didn’t rush me through the process and genuinely seemed invested in helping me find the best coverage for my needs. The office itself was clean and organized, making my experience even more pleasant. I did notice that some of the materials were a bit outdated, but Denny assured me that they are in the process of updating everything. Overall, I walked away feeling confident in my decisions and grateful for the guidance. I would highly recommend this agency to anyone looking for comprehensive insurance solutions with a personal touch. It's refreshing to find someone who prioritizes their clients and truly cares about giving the best advice. Kudos to Denny and his team!

👍 4 👎 0