Shelter Insurance

Shelter Insurance

Located in Ankeny, this insurance agency stands out for its commitment to exceptional customer service and personalized insurance solutions. With a dedicated team led by an experienced professional, they strive to meet the unique needs of each client, ensuring peace of mind in every policy. The agency offers a wide range of services, making it easy for families and individuals to find the right coverage tailored to their specific circumstances.

Accessibility is a key feature, as the agency provides a wheelchair-accessible entrance, welcoming all customers into a friendly and supportive environment. With convenient hours throughout the week, clients can easily schedule visits to discuss their insurance needs. Overall, this agency combines expertise with a personal touch, making it a trusted choice for insurance in the community.

• 1510 SW Oralabor Rd Ste B, Ankeny, IA 50023
• in DMACC Ankeny Campus
• (515) 224-0526

Amenities

Service options

• Onsite services

Accessibility

• Wheelchair accessible entrance

Latest Feedback

"Working with Blake and his team was a fantastic experience! They really took the time to understand my family's needs and helped us find the perfect coverage. I felt supported every step of the way, and it was refreshing to have someone so dedicated to ensuring we were well taken care of."

"I had a great experience setting up my insurance here. Blake was incredibly knowledgeable and took the time to explain everything in detail. He provided multiple options to fit my budget and never rushed me into making a decision. I truly felt like a valued client."

"Blake's team is amazing! They helped me navigate the complexities of insurance with ease. I appreciate how they made sure I understood my policy and what it covered. It's comforting to know that I have reliable support in case anything happens."

Customer Reviews

What People Say

Mei Van Helsing

★★★★★

December 31, 2024

I recently switched my auto insurance to this agency, and I couldn’t be happier! The entire experience was smooth and hassle-free. The representative I worked with was incredibly knowledgeable and helped me find a policy that fit my budget perfectly. I appreciated how they offered me different options and explained the benefits of each. Their transparency made the decision-making process so much easier. The only thing I would suggest is perhaps having a more extensive online resource or FAQ section for those who prefer self-service options. Other than that, the level of service I received was outstanding, and I feel like I made a smart choice choosing to work with this team. Thank you for your exceptional service!

👍 3 👎 1

Emma Remington

★★★★★

October 15, 2024

I cannot express how pleased I am with the service I received! From my first phone call, I felt welcomed and understood. The staff is incredibly friendly and attentive. Blake and his team took the time to explain all my options thoroughly, ensuring I understood every detail of the policies available. They didn’t rush me through the process and even followed up with me after my initial visit to see if I had any additional questions. I really appreciated their dedication to customer service. The office is well-organized and accessible, which is important for me as I have some mobility issues. I did notice that the parking lot gets a bit crowded during peak hours, which can be a little inconvenient, but it’s a minor issue compared to the excellent service I received. Overall, I felt confident in my decisions and left knowing my family is well-protected. I would highly recommend reaching out to this agency if you’re in need of insurance support; they truly go above and beyond to ensure you feel secure and informed. Thank you, Blake, for making insurance feel less intimidating and so much more manageable!

👍 5 👎 0

Nova Welsh

★★★★★

October 22, 2023

What a fantastic experience! I was initially overwhelmed with the thought of choosing insurance, but the team here really took the time to guide me through it. They listened to my concerns and made tailored suggestions that were just what I needed. I loved how Blake combined professionalism with a personal touch; it felt like I was talking to a friend rather than just another salesperson. The office atmosphere is very inviting, making it easy to relax during what can be a stressful process. One small piece of feedback would be to extend their hours on Saturdays to accommodate those of us who work during the weekdays, but honestly, I was happy to rearrange my schedule for such great service. I’m now confident that I have the best coverage for my needs. Highly recommend!

👍 8 👎 0