Shuford's Towing & Auto Care

Shuford's Towing & Auto Care

Located in Hildebran, this towing service stands out for its commitment to customer satisfaction and reliable support. With extended hours from Monday to Thursday, they ensure that help is available when you need it most. The team is known for its professionalism and prompt response times, making them a trusted choice for towing and auto care in the area.

What sets this service apart is their dedication to transparency and honest pricing, providing peace of mind during stressful situations. Whether you're facing a roadside emergency or need assistance with auto care, you can count on their experienced staff to deliver quality service with a personal touch.

• 114 1st Ave NE, Hildebran, NC 28637
• (828) 397-2564

Amenities

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Latest Feedback

"I had a flat tire late in the afternoon, and I was worried about getting stranded. The team arrived quickly and helped me change the tire in no time. They were friendly and made sure I was back on the road safely. Highly recommend their service!"

"I needed a tow after my car broke down unexpectedly. The driver was not only punctual but also very knowledgeable about my vehicle. He took the time to explain what might have gone wrong, which I really appreciated. Great service overall!"

"I recently had my car serviced, and I was impressed by the level of care and attention I received. The technicians were thorough and explained everything they did. It’s nice to find a place that genuinely cares about their customers and their vehicles."

Customer Reviews

What People Say

Elizabeth Fischer

★★★★★

April 25, 2025

Recently, I found myself in a tough spot when my car broke down during a road trip. A quick search led me to this towing service, and I'm so glad it did! The professionalism began the moment I called; the dispatcher listened attentively to my predicament and made sure I felt reassured. The tow truck arrived promptly, and the driver was not only skilled but also very friendly. I was impressed when he took the time to explain how the towing process worked and even chatted with me about my destination. After towing my car to their auto care facility, they quickly diagnosed the problem and provided me with a detailed estimate before starting any work. The repair was completed faster than I anticipated, and I was back on the road, feeling much safer. I did notice a bit of a wait to get my car in for the service initially, but considering the quality of care and attention I received, I would say it was worth it. This team genuinely goes above and beyond, and I would highly recommend them to anyone who finds themselves in a jam. They certainly earned my trust!

👍 1 👎 0

Mary Fowler

★★★★★

February 21, 2025

I had an unexpected breakdown on my way to work last week, and I can’t express how relieved I was to find this towing service. The dispatcher was incredibly friendly and assured me help was on the way. Within 30 minutes, a courteous tow truck driver arrived, and he was very professional. He carefully loaded my car and even took the time to explain the process while making sure I felt comfortable. Once at the shop, they quickly assessed the issue and gave me a fair estimate. I was back on the road in no time! The only feedback would be to perhaps streamline the check-in process at the shop, as there was a slight wait, but overall, I’m thrilled with the service I received. Highly recommend them for anyone needing quick assistance on the road!

👍 5 👎 2

Eric MacLeod

★★★★★

December 9, 2023

I cannot recommend this towing service enough! I was stranded after my car wouldn't start in the cold, and I called them based on a friend's recommendation. The customer service was top-notch; the person I spoke with was calm and reassuring, which really helped ease my anxiety. The tow truck arrived faster than I expected, and the driver not only towed my car but also checked my battery and gave me some great tips on how to avoid this situation in the future. The transparency in pricing was refreshing; I felt like they genuinely cared about helping me rather than just making a quick buck. The only thing I would suggest is maybe having longer hours on weekends since unexpected issues can happen anytime. But honestly, even with that minor note, their service is fantastic, and I’ll definitely be keeping their number saved for future emergencies!

👍 2 👎 0