Shumway Insurance Agency
Located in Holbrook, this insurance agency stands out for its personalized service and commitment to customer satisfaction. The team is dedicated to providing tailored insurance solutions that cater to the unique needs of each client, whether for personal or commercial coverage.
With a knowledgeable staff that takes the time to understand clients' situations, they ensure everyone feels secure and informed about their insurance options. Their focus on building long-lasting relationships fosters trust, making them a reliable choice for insurance needs in the area.
Latest Feedback
- "I had an amazing experience with this insurance company! From the moment I walked in, the staff was welcoming and took the time to explain all my options. They helped me find the perfect coverage for my home and auto, and I feel so much more secure now. Highly recommend their services!"
"What impressed me most was how attentive and thorough they were when handling my business insurance. They really made sure to understand my needs and provided me with different options that fit my budget. Their team was always available to answer my questions. I couldn't be happier with my decision to work with them!"
"The customer service here is truly outstanding. I had some concerns about my policy, and they took the time to walk me through everything, explaining the details clearly. It’s refreshing to work with a team that genuinely cares about their clients. I feel valued and appreciated, which is hard to find these days."
Customer Reviews
What People Say
Kimberly Hoffmann
June 12, 2025
I switched to my current insurance agency last year, and it has been a game-changer for me! The team is incredibly knowledgeable and always available to answer my questions. I recently had to file a claim, and they guided me through every step, ensuring I understood what was happening. The only thing I think could be improved is their response time on emails; while they are fantastic on the phone, I did find that I waited a bit longer for email replies. Still, their personable approach and willingness to help far outweigh this small inconvenience. Overall, I’m really satisfied with the service I’ve received and would highly recommend them to anyone looking for reliable insurance solutions!
David Robinson
January 5, 2025
I had an outstanding experience with my insurance agency recently! I was looking to find a better policy for my home and auto, and the agent I worked with was simply exceptional. She took the time to explain every aspect of my current coverage, pointed out potential gaps, and helped me find a better deal that not only saved me money but also provided better protection. Her attention to detail was impressive! I really liked that she followed up with me a few days later to ensure I understood everything and to see if I had any further questions. It’s rare to find that level of service. The office was clean, and the vibe was friendly, making it a comfortable place to discuss what can often be a stressful topic like insurance. One small critique: it would be great if they could have a coffee station for clients while we wait, as it could make the experience even more pleasant. Nevertheless, I’m incredibly grateful for their help and support. I have no hesitation recommending them to my friends and family. Excellent service and a wonderful team!
Cooper Wagner
December 20, 2024
Amazing service! They really care about their clients. Highly recommended!
Gary Jackson
August 30, 2024
I recently had the pleasure of working with my local insurance agency, and I am beyond impressed! From the moment I walked through the door, the atmosphere was welcoming and professional. The staff took the time to understand my unique needs and patiently walked me through various options. I appreciated how they didn't push me into a one-size-fits-all policy; rather, they tailored suggestions based on my specific situation. I was especially grateful for the thorough explanations regarding the fine print, which is something I usually find daunting. The client service was top-notch, and I felt genuinely valued. One minor suggestion would be to extend their hours a bit on Saturdays, as I know many people have busy weekdays. Overall, I wholeheartedly recommend this agency for anyone seeking personalized insurance advice and a friendly team that truly cares about their clients. They certainly made the process easy and stress-free for me, and I look forward to working with them in the future!
Today
Opening Hours
| Monday | 9 AM–5 PM |
|---|---|
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Insurance agency Loc: 34.9026 / -110.165
Plan your visit
Weather
- Holbrook
| Temperature | N/A °F | |
|---|---|---|
| feels like | N/A °F |