Smith's Auto Service

Smith's Auto Service

Located in the heart of Union City, this auto repair shop stands out for its commitment to excellence and customer service. With a team of skilled technicians, they provide a wide range of services, from routine maintenance to complex repairs, ensuring that vehicles are safe and reliable. The shop prides itself on using high-quality parts and state-of-the-art equipment, which guarantees precision and efficiency in every job.

What truly sets them apart is their transparent approach to auto repairs. Customers appreciate the detailed explanations of services and honest pricing, making it easy for them to make informed decisions. The friendly atmosphere and dedication to customer satisfaction create a welcoming environment, making it a go-to choice for drivers in Union City.

• 100 SE Deerfield Rd, Union City, OH 45390
• (937) 968-7777

Amenities

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Offerings

• Oil change

Amenities

• Mechanic
• Restroom

Planning

• Appointments recommended

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

Latest Feedback

"I had a fantastic experience at this auto repair shop! They took the time to explain every detail of the repair process to me, which I really appreciated. My car was fixed quickly and at a fair price. The staff was so friendly and made me feel valued as a customer. I will definitely be returning for all my future maintenance needs!"

"This place is an absolute gem! I came in for a routine oil change, and they went above and beyond. Not only did they complete the service in no time, but they also checked my brakes and tires for free. The technicians were incredibly knowledgeable and genuinely cared about my safety on the road. I left feeling great about my vehicle's condition."

"I had a challenging issue with my car that another shop couldn't resolve. Thankfully, I found this auto repair shop! The team diagnosed the problem quickly and provided a thorough explanation of what needed to be done. Their expertise and customer care were impressive. I am thrilled with the service I received and am now a loyal customer!"

Customer Reviews

What People Say

Emma Remington

★★★★★

November 3, 2024

I recently had my car serviced at an auto repair shop, and I have to say, it was a fantastic experience! From the moment I walked in, the staff was welcoming and genuinely attentive. I had a strange noise coming from my engine, and I was worried it would be something serious. They took the time to explain the potential issues in a way that made sense to me. After a thorough inspection, they found that it was just a loose belt, which they fixed right away. The turnaround was impressively quick! I also appreciated their transparent pricing; no hidden fees or surprises. I’ve been to other places before where I felt like I was being upsold on things I didn’t need, but here, they focused on what was essential. The waiting area was comfortable, with coffee and snacks available, which made the wait pleasant. The only minor thing I’d suggest is expanding their hours a bit; I found it challenging to fit a visit in during the weekdays. Overall, I left feeling relieved and satisfied, knowing my car was in great hands. If you need reliable auto service, I highly recommend checking them out! You won’t be disappointed!

👍 7 👎 0

River Edwards

★★★★★

July 15, 2024

What an incredible experience I had at this auto repair shop! As someone who isn’t very knowledgeable about cars, I often feel intimidated when I need repairs. However, the team here made me feel completely at ease. They greeted me with friendly smiles and took the time to walk me through what was wrong with my vehicle. I had been dealing with some persistent brake issues, and they provided a detailed explanation of the problem and what needed to be done. I was especially impressed by their commitment to quality. They used high-grade parts and even showed me the old ones to explain why they needed replacement. The repair took less time than I anticipated, and the cost was very reasonable for the level of service I received. I also loved that they offered a warranty on their work, which gave me added peace of mind. One small critique would be to enhance the online booking system; it can be a bit clunky. Nonetheless, the in-person experience was top-notch, and the atmosphere in the shop was professional yet friendly. I left feeling grateful to have found such an honest and skilled team. Definitely a five-star rating from me!

👍 6 👎 2