Somerset Rural Electric Co-Op

Somerset Rural Electric Co-Op

Somerset Rural Electric Co-Op is a trusted electric utility company serving the Somerset community with dedication and reliability. Known for its commitment to customer satisfaction, the company offers timely and efficient service, ensuring that residents receive uninterrupted power supply. The team is composed of skilled professionals who are passionate about providing top-notch energy solutions tailored to the needs of the community. With operating hours that prioritize customer convenience, their responsive and friendly staff are always ready to assist with any inquiries or service requests.

The organization also emphasizes sustainability and community engagement, participating in local initiatives that promote energy efficiency and environmental stewardship. Whether it’s addressing power outages swiftly or offering educational resources on energy conservation, Somerset Rural Electric Co-Op stands out as a vital partner in the community’s growth and well-being.

• 223 Industrial Park Rd, Somerset, PA 15501, United States
• (814) 445-4106

Latest Feedback

"I've been a customer for several years, and I've always been impressed by how responsive they are. Whenever there's a power outage, they keep us updated and restore service quickly. The staff is friendly and truly cares about the community, which makes a big difference."

"I recently reached out for assistance with my bill and was pleasantly surprised by how knowledgeable and patient the representative was. They took the time to explain everything clearly and helped me understand my options. It's great to know that I can count on them for support."

"As a new homeowner, I had a lot of questions about setting up service. The team was incredibly helpful, walking me through the entire process. I appreciate their commitment to customer service and the emphasis they place on supporting local initiatives. It feels good to be part of a community-focused company."

Customer Reviews

What People Say

Gary Jackson

★★★★★

September 18, 2024

I recently had to reach out to my electric utility for some assistance, and I must say, the experience was surprisingly pleasant! The customer service team was incredibly helpful and patient with my many questions. I was particularly impressed with how quickly they responded to my request for information about setting up a new account. The representative I spoke with took the time to explain everything clearly, and I never felt rushed. The online portal is easy to navigate, and I really appreciate the transparency it provides regarding my usage and billing. It's nice to see a company that values communication with their customers. The only minor hiccup I encountered was the wait time on the phone, which was a bit longer than I expected, but once I got through, the quality of service made it worthwhile. Overall, I feel confident knowing my electric needs are in good hands. I highly recommend this utility if you're looking for a reliable service that puts customers first. Keep up the great work!

👍 6 👎 2

Michael Brown

★★★★★

November 18, 2022

I had a good experience with my electric service provider! I recently had an issue with my power flickering, and I was pleasantly surprised by their prompt response. I called during business hours, and within minutes, a technician was dispatched to my area. They arrived faster than expected and were very professional, quickly diagnosing the problem. I also appreciate their efforts to keep customers informed about outages and repairs through their website and social media updates. However, I wish they had a live chat option on their website, as I prefer that over phone calls. Overall, I'm very satisfied with the service and feel that they genuinely care about their customers. I’d recommend them to anyone in the area looking for solid electric service.

👍 2 👎 0