Located in the vibrant city of Coral Gables, this credit union stands out for its commitment to member satisfaction and community engagement. With a range of financial services tailored to meet the needs of individuals and families, the institution prides itself on providing personalized banking experiences.
Accessibility is a key feature, ensuring that all members can easily access services with a wheelchair-friendly entrance. The credit union also offers cash advances, making it a convenient choice for those in need of quick financial support. With dedicated staff available during business hours, members can count on quality assistance and expert guidance in managing their financial goals.
Customer Reviews
July 13, 2025
As a long-time member, I can say that this credit union has been an excellent choice for my financial needs. The customer service has consistently impressed me, especially during my last visit when I needed help with a loan application. The representative was knowledgeable and walked me through the process step by step, making it feel approachable and stress-free. I also appreciate their cash advance service, which has come in handy during unexpected times. My only minor critique would be that the waiting area could use a bit more seating, especially during peak hours. Overall, I feel that the positive aspects far outweigh any minor inconveniences. I believe this institution genuinely cares about its members, and that’s why I’m committed to staying with them.
May 29, 2024
I recently switched my banking to this credit union, and I couldn’t be happier with the decision! The staff is friendly and genuinely cares about helping their members. I had a great experience opening my account; the process was quick and straightforward. One highlight was the personalized service—Emily took the time to explain everything clearly, which made me feel valued as a new member. The online banking platform is user-friendly, and I love the convenience of managing my finances from my phone. My only suggestion is to extend the hours a bit on Saturdays; it would be nice to have more flexibility for those of us who work during the week. Overall, I highly recommend this place for anyone looking for a welcoming and supportive banking experience!
September 25, 2023
Having been with several banks throughout my life, I must say that my experience with this credit union has been refreshingly positive. Right from the start, their commitment to excellent service was apparent. The staff is friendly, and they make a point to remember names and personal details, which adds a lovely personal touch. I recently needed help setting up my online banking and was pleasantly surprised by how patient and thorough the representative was, ensuring that I understood every step. The transparency with fees and rates is another significant plus—there are no hidden surprises! I particularly appreciate their loan options, which are competitive and flexible. However, I think they could benefit from offering more ATM locations for easier access, as sometimes I find myself searching a bit longer than I’d like to find one. Despite that, I am overall very satisfied and would recommend their services to anyone looking for a reliable and member-focused institution. It truly feels like being part of a community rather than just a number!
Today
| Monday | 9AM–5PM |
|---|---|
| Tuesday | 9AM–5PM |
| Wednesday | 9AM–5PM |
| Thursday | 9AM–5PM |
| Friday | 9AM–6PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Credit union Loc: 25.75 / -80.2606
Plan your visit
| Temperature | N/A °F | |
|---|---|---|
| feels like | N/A °F |