Steve Goad - State Farm Insurance Agent
Located in Greeneville, this insurance agency stands out for its commitment to personalized service and comprehensive coverage options. Clients appreciate the knowledgeable staff who take the time to understand individual needs, ensuring tailored solutions for auto, home, and life insurance. The agency prides itself on fostering strong relationships with customers, making them feel valued and secure in their insurance choices.
With a reputation for reliability and prompt assistance, this agency is dedicated to helping clients navigate the complexities of insurance. Their customer-first approach, combined with competitive rates and a variety of policy options, positions them as a trusted partner in safeguarding what matters most. Whether you’re a first-time buyer or looking to reassess your current coverage, this agency offers a welcoming environment and expert guidance every step of the way.
Latest Feedback
- "I recently switched to this insurance agency, and I couldn't be happier! The staff was incredibly helpful in explaining my options and finding a policy that fit my budget. They took the time to answer all my questions and made the entire process so easy. I feel much more secure now knowing that I have the right coverage."
"My experience with this agency has been outstanding. I had a claim recently, and the team was there for me every step of the way. They handled everything swiftly and kept me updated throughout the process. I really appreciate their professionalism and dedication to customer service. Highly recommend!"
"As a small business owner, I needed an insurance agency that understood my unique needs. This place exceeded my expectations! They tailored a plan specifically for my business, and I felt like I was in good hands the entire time. The staff is friendly and knowledgeable, making it easy to trust them with my insurance needs."
Customer Reviews
What People Say
Stephen French
September 1, 2025
Superb service! The staff is friendly and knowledgeable. Highly recommend for anyone looking for insurance!
Matthew Griffin
February 23, 2025
I just wanted to take a moment to express my gratitude for the outstanding service I received at the agency. They took the time to walk me through various insurance options and even helped me find discounts I didn't know I qualified for! The staff was friendly and knowledgeable, making the whole process enjoyable. The only thing I could mention is that the office could use a little more signage outside, as it was a bit hard to find initially. But once I was in, I felt right at home. Definitely a great choice for anyone in need of insurance!
Mason Yamamoto
December 21, 2024
What a fantastic experience! I recently had to file a claim, and the process was seamless. The staff was incredibly supportive, guiding me through each step and ensuring I had all the necessary information. They were quick to respond to my questions, and I felt reassured throughout the entire process. I also appreciated the transparency about what my policy covers. If I had to suggest one area for improvement, it would be to extend their hours a bit, as it can be tough to make it during regular business hours. Overall, I'm very pleased with my choice!
Niamh Price
October 8, 2024
I recently switched my insurance to this agency and couldn't be happier with my decision. Right from the start, the agent took the time to understand my needs and provided me with a variety of options tailored specifically for me. What really stood out was their willingness to explain everything thoroughly; I felt empowered to make the best choice for my situation. The office was clean and organized, which gave me confidence in their professionalism. I also appreciate how they follow up regularly to ensure I'm satisfied with my policy and to address any questions I might have. The only minor downside was that the wait time for an appointment was a bit longer than I expected, but once I arrived, the service made it worth it. It's nice to feel like a valued customer rather than just a policy number. If you're looking for an insurance agency that genuinely cares, I highly recommend this place!
Today
Opening Hours
| Monday | 9 AM–5 PM |
|---|---|
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Insurance agency Loc: 36.1703 / -82.8177
Plan your visit
Weather
- Greeneville
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| feels like | N/A °F |