Steve Shanks- Farm Bureau Financial Services

Steve Shanks- Farm Bureau Financial Services

In the heart of Lawrence, this insurance agency stands out for its commitment to personalized service and a comprehensive range of insurance products. With a dedicated team that prioritizes client needs, they ensure that every customer receives tailored solutions that best fit their unique situations.

Known for their transparent communication and expert guidance, clients appreciate the thorough consultations that help demystify the insurance process. The agency is also recognized for its strong focus on health and safety, implementing rigorous sanitization protocols and requiring masks during visits. This attention to client comfort and safety further enhances the overall experience, making it a trusted choice for all insurance needs in the community.

• 3115 W 6th St STE B, Lawrence, KS 66049
• in Sunset West
• (785) 843-2395

Amenities

Health & safety

• Mask required
• Staff wear masks
• Staff required to disinfect surfaces between visits

Accessibility

• Wheelchair accessible entrance

Latest Feedback

"I've been a client for several years now, and I can't say enough good things about the service I've received. The staff are always friendly and take the time to explain my options in detail. I recently had to file a claim, and they guided me through every step, making the process so much easier than I expected. Highly recommend this agency!"

"The team here is fantastic! I visited to get some quotes, and they were incredibly helpful and patient with all my questions. They helped me find the perfect coverage for my family at a great rate. I really felt like they cared about my financial wellbeing, not just making a sale. Will definitely be coming back for all my insurance needs!"

"What impressed me most was the level of personal attention I received. I walked in looking for guidance on life insurance, and the agent took the time to understand my situation and concerns. Not only did I leave with a policy that fits my needs, but I also felt empowered to make informed decisions. It's refreshing to find an agency that truly puts the customer first."

Customer Reviews

What People Say

Mateo Peterson

★★★★★

December 17, 2024

I’ve been with my insurance provider for years, but after a recent life change, I decided it was time to reevaluate my coverage. After doing some research, I found this agency and decided to give them a call. The first thing that struck me was how quickly they were able to schedule me for an appointment. When I arrived, I was pleased to see that the staff were all wearing masks and maintaining cleanliness, which made me feel safe during these uncertain times. My agent was extremely knowledgeable and took the time to explain various policies, their benefits, and how they could fit into my new lifestyle. I left feeling like I had a comprehensive understanding of my options. However, I did notice that their office hours are quite limited during the week, which can make it difficult for someone with a busy schedule to find a good time to visit. That being said, I appreciate the convenience of setting up a follow-up call for any questions I may have later. Overall, I had a great experience, and I look forward to working with them in the future!

👍 1 👎 0

Cian Han

★★★★★

July 28, 2024

Wow, I can't express how satisfied I am with my experience here! I came in looking for a new insurance policy, and the knowledge and friendliness of the staff blew me away. The agent I worked with really listened to my concerns and tailored a plan that fits my needs perfectly. I was amazed by the variety of options available and how each one was explained in detail. The transparency was refreshing! Plus, they have a really nice touch by offering beverages while you wait. Everything was smooth and efficient, and I walked away feeling like I made the right choice. Highly recommend this place if you’re shopping for insurance!

👍 7 👎 0

Ama Bailey

★★★★★

March 19, 2024

I recently had the pleasure of visiting a local insurance agency, and I must say, it was an unexpectedly delightful experience! From the moment I walked in, I was greeted by a friendly staff member who promptly offered me a seat and a refreshing drink while I waited. The atmosphere is warm and welcoming, and you can tell they prioritize customer comfort. I met with Steve, and he took the time to really understand my specific needs and concerns regarding my insurance policies. His expertise was evident as he walked me through different options available, explaining each step clearly without any pressure. It felt like I was speaking with a knowledgeable friend rather than just another salesperson. I especially appreciated how he tailored his recommendations based on my unique situation, rather than pushing generic plans. The only minor feedback I have is that the waiting area could use a few more seating options, as it can get a bit crowded during peak hours. That said, the service was so excellent that I didn't mind waiting for my turn. Overall, my experience was overwhelmingly positive, and I walked out feeling informed and confident in my choices. If you’re looking for personalized service and genuine care, I highly recommend checking out this place! You won’t be disappointed.

👍 4 👎 1