Located in Perrysburg, this credit union offers a comprehensive range of financial services tailored to meet the needs of its members. With a strong commitment to customer service, the team is dedicated to providing personalized assistance, ensuring that every question is addressed and every need is met.
The credit union prides itself on its competitive rates and flexible financial products, making it an excellent choice for individuals and families looking to achieve their financial goals. The welcoming and accessible environment invites members to feel at home, whether they are visiting for a loan consultation or managing their everyday banking needs. Operating convenient hours throughout the week and on Saturdays, this credit union stands out for its dedication to member satisfaction and community involvement.
Customer Reviews
April 7, 2025
I've been a member for over two years now, and I have to say, their customer service is top-notch. The representatives are always ready to help with a smile, whether it’s answering questions about my account or helping me set up a new service. The rates they offer on loans are some of the best I’ve found, which has saved me a significant amount of money. One area for improvement would be their wait times during peak hours. Sometimes I’ve found it challenging to get through on the phone or experiences longer wait periods at the branch. However, the quality of service once you're attended to makes up for it. Overall, a fantastic place to handle your banking needs!
September 20, 2024
As a small business owner, I've had to navigate various financial institutions, and I can confidently say that this credit union stands out from the rest. From the moment I stepped in, the staff was warm and approachable. They took the time to understand my business needs and helped me secure a loan that suited my budget perfectly. I was particularly impressed by their willingness to answer all my questions, no matter how trivial they seemed. They also offer a fantastic mobile app that keeps everything at my fingertips, which is crucial for managing business finances. One minor issue I encountered was the limited Saturday hours; I wish they were open a bit longer to accommodate those of us who work weekdays. Regardless, the quality of service and the genuinely friendly atmosphere make me feel valued as a customer. I can’t recommend them enough for anyone, especially fellow entrepreneurs!
June 23, 2024
I recently opened a savings account and I couldn't be happier with my experience! The staff was incredibly welcoming and took the time to explain all the options available. I appreciated how they tailored their recommendations based on my needs. The online banking platform is user-friendly, making it easy to track my savings. I did have to wait a bit for my initial appointment, but once we got started, everything flowed smoothly. Overall, it feels good to have a financial institution that genuinely cares about its members. Highly recommend it for anyone looking for a personal touch in banking!
February 27, 2024
I switched to this credit union after being frustrated with my previous bank, and I couldn't be happier! The atmosphere is welcoming, and the team is incredibly knowledgeable and supportive. I was initially drawn in by their competitive savings rates, but what really sealed the deal for me was the personal touch they provide. Every time I visit, the staff remembers my name and asks about my family, which makes banking feel more like a community. I also had a great experience when I needed help with setting up an auto loan; they walked me through every step, ensuring I understood everything. My only critique would be the limited parking during busy hours, which can sometimes make it tricky to visit. But honestly, the top-tier service and dedication to their members outweigh this minor inconvenience. If you're looking for a financial institution that combines great rates with fantastic customer care, this is the place to go!
Today
| Monday | 8:30AM–5PM |
|---|---|
| Tuesday | 8:30AM–5PM |
| Wednesday | 8:30AM–5PM |
| Thursday | 8:30AM–5PM |
| Friday | 8:30AM–5PM |
| Saturday | 9AM–12PM |
| Sunday | Closed |
How to go there
Credit union Loc: 41.5373 / -83.6333
Plan your visit
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