Susan's Exterminating

Susan's Exterminating

Located in Philadelphia, this pest control service stands out for its commitment to customer satisfaction and effective pest management solutions. With a team of experienced professionals, they utilize industry-leading techniques and eco-friendly products to ensure a safe environment for families and businesses alike.

Their flexible hours, open Monday through Thursday until 6 PM and Friday until 4 PM, make it convenient for clients to schedule appointments that fit into their busy lives. The company prides itself on providing thorough inspections and customized treatment plans, addressing each client's unique pest challenges with precision and care.

With a reputation for reliability and integrity, this service has become a trusted partner for many in the Philadelphia area, offering peace of mind and long-lasting solutions to pest issues.

• 5913 Castor Ave, Philadelphia, PA 19149, United States
• (215) 743-7145

Latest Feedback

"I had a fantastic experience with this pest control service. The technician was extremely knowledgeable and took the time to explain every step of the process. After a thorough inspection, they provided me with a customized plan that really worked. I haven't seen any pests since, and I feel so much more comfortable in my home now. Highly recommend!"

"I can't say enough good things about this pest control service! They were quick to respond to my inquiry and were very accommodating in scheduling an appointment. The staff was friendly and professional, and they took care of my ant problem in no time. I appreciated their use of eco-friendly products, which made me feel safe having them in my home. Definitely a five-star service!"

"From start to finish, my experience was exceptional. The team arrived on time and conducted a thorough assessment of my property. They were upfront about pricing and explained all the options available to me. After treatment, they followed up to make sure everything was resolved. I truly felt valued as a customer. I would recommend them to anyone dealing with pest issues!"

Customer Reviews

What People Say

Antoine O'Neill

★★★★★

April 20, 2024

I recently had a very positive experience with my pest control service. After discovering some unwelcome guests in my attic, I reached out for help. The technician who arrived was not only prompt but also incredibly knowledgeable. They walked me through the entire process, explaining how the treatment would work and what I could do to prevent future infestations. I was particularly impressed by their attention to detail; they took the time to inspect every corner of my home and identified potential entry points I hadn’t even considered. The treatment was effective, and I noticed a significant reduction in pests within just a few days. The only downside was that they could only schedule me for a late afternoon appointment, which was a bit inconvenient for my work schedule. But overall, the service was well worth the wait, and I feel much more comfortable in my home now. I would definitely recommend this company to anyone in need of pest control. Just a heads-up: try to book your appointments early in the week for better availability, especially if you have a tight schedule like mine.

👍 7 👎 0

Lillian O'Malley

★★★★★

October 21, 2023

Amazing service! I called because I was dealing with a mouse problem, and the team was incredibly responsive. They arrived the very next day, which was a huge relief. The technician was friendly and thorough, taking the time to explain everything and answer my questions. The treatment worked like a charm, and I haven’t seen any signs of mice since. Highly recommend!

👍 1 👎 0

Zachary Takahashi

★★★★★

October 17, 2023

I can't say enough good things about the pest control service I received recently. After battling with a serious ant problem for weeks, I finally decided to call in the experts. From the moment I made the call, the customer service was fantastic. The representative was friendly and informative, making sure to understand my situation completely before scheduling a visit. When the technician arrived, they were professional and clearly knowledgeable. They conducted a comprehensive inspection of my home and identified the source of the problem. What I appreciated most was their commitment to using eco-friendly products, as I have pets at home. It was reassuring to know that they were considering the safety of my fur babies while tackling the pest issue. The only reason I'm not giving a full five stars is that the follow-up visit was scheduled for two weeks later, which felt a bit long for a lingering pest issue. However, the results have been outstanding, and I haven't seen any ants since the treatment. I would recommend this service to anyone needing effective, responsible pest control. Just be mindful of the follow-up scheduling, and you’ll be in good hands!

👍 7 👎 2