The Paw Spa
Located in the heart of Massena, this pet grooming facility offers exceptional care and services tailored to the needs of every furry friend. With a dedicated team of experienced groomers, they prioritize the comfort and well-being of pets during grooming sessions. The facility is known for its clean, welcoming environment that puts both pets and their owners at ease. Offering a range of grooming options—from basic baths to stylish cuts—this establishment ensures that every pet leaves looking and feeling their best. Their commitment to quality, attention to detail, and personalized service make them a beloved choice among local pet owners.
Conveniently open Monday through Friday, the grooming center accommodates a variety of schedules, making it easier for pet owners to find time for grooming appointments. With a strong focus on customer satisfaction, they strive to build lasting relationships with both pets and their owners, making each visit a pleasant experience. Whether it's a quick wash or a full grooming session, this pet groomer stands out for its exceptional service and genuine love for animals.
Latest Feedback
- "I took my dog here for the first time last week and was blown away by the level of care and attention he received. The staff was incredibly friendly and took the time to understand my dog's grooming needs. When I picked him up, he looked fantastic and seemed so happy! I appreciate how they truly treat pets like family."
"What a fantastic grooming experience! The groomers really listened to my requests and made my cat feel comfortable during the whole process. It's clear they have a passion for what they do. The atmosphere was calming, and my cat came home looking absolutely adorable. I can't recommend this place enough!"
"I've been bringing my golden retriever here for a few months now, and I couldn't be happier. The team is always professional and friendly. They do a wonderful job with his coat and even gave me tips on maintaining it between visits. Plus, the facility is spotless! It's nice to find a place that cares so much about both the pets and their owners."
Customer Reviews
What People Say
Karen Johnson
December 22, 2024
I just had to share my experience at this grooming salon! My little terrier mix has always been a handful, especially at the groomer. But the team here really connected with him, and he seemed so comfortable. The groomers took the time to explain what they were doing and asked for my input at every step, which I loved. When I picked him up, he looked adorable with his new cut! The only area of improvement would be the wait time; I had to wait about 15 minutes past my appointment time. Still, the end result was worth it, and I’ll definitely be returning! It’s great to find a place that genuinely cares about pets and their owners.
Atlas Mason
July 4, 2024
I recently took my cat to this grooming salon, and I was pleasantly surprised by the entire experience. The staff was really knowledgeable about feline grooming, which can be quite different from dogs. They handled my shy kitty with such care, and she came out looking fabulous! The only reason I didn’t give a full five stars is that I felt the prices were a bit on the higher side for my budget. However, the quality of care and the results make it worth considering for special occasions. The facility itself was clean and bright, and you could tell they value the comfort of the pets. I’ll definitely be back for another grooming!
Antoine Weber
June 16, 2024
I can’t express enough how happy I am with the service at this grooming salon! From the moment I walked in, I was greeted with such warmth and friendliness that I felt instantly at ease. The staff took the time to understand my dog's specific grooming needs, which I really appreciated. My golden retriever has always been a bit anxious about grooming, but the gentle and patient approach of the groomers made a world of difference. They played with him and let him sniff around before getting started, which helped him relax. When I picked him up, I was thrilled! His coat was beautifully groomed, and he smelled so fresh. It was clear they took extra care to make him look his best. I also loved the little note they included about how to maintain his coat between visits. The only minor thing I would suggest is extending their hours during the week; sometimes it's hard to get there before 2 PM. Overall, I can't recommend this place highly enough! They truly love what they do, and it shows in their work. My pup seems happier than ever, and I’m definitely returning for his next grooming session!
Benjamin Dupont
May 6, 2024
Fantastic grooming service! My dog always comes out looking sharp and feeling fresh. The groomers are friendly and really know their stuff. Highly recommend!
Nova Welsh
November 15, 2023
Absolutely amazing experience! My pug has never looked better. The groomer really took her time to ensure my pup was comfortable and happy throughout the process. I loved that they used high-quality products that are gentle on her skin. Plus, the atmosphere felt really welcoming and stress-free. The only downside was that they don’t open on weekends, which can be a bit inconvenient for those of us with busy schedules. Nonetheless, the service was top-notch, and I will definitely be back for regular grooming. My pug came home wagging her tail, which says it all!
Today
Opening Hours
| Monday | 8 AM–2 PM |
|---|---|
| Tuesday | 8 AM–2 PM |
| Wednesday | 8 AM–2 PM |
| Thursday | 8 AM–2 PM |
| Friday | 8 AM–2 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Pet groomer Loc: 44.9288 / -74.8872
Plan your visit
Weather
- Massena
| Temperature | N/A °F | |
|---|---|---|
| feels like | N/A °F |