The UPS Store

The UPS Store

Located in the heart of Hoover, this shipping and mailing service stands out for its exceptional customer care and a comprehensive range of services. Offering everything from packing supplies to printing solutions, it is a one-stop destination for all shipping needs. The friendly and knowledgeable staff are dedicated to helping customers find the best options for their requirements.

In addition to standard shipping, the store provides convenient services like mailbox rentals and document shredding, making it a valuable resource for both individuals and businesses. With extended hours throughout the week, it ensures convenience for all, allowing customers to manage their shipping tasks with ease.

• 5184 Caldwell Mill Rd Suite 204, Hoover, AL 35244
• in Valleydale Village
• (205) 980-8180

Latest Feedback

"I had a fantastic experience at this shipping location! The staff was incredibly helpful in finding the best shipping solution for my fragile items. They took the time to properly pack everything, giving me peace of mind. I appreciate their attention to detail and friendly service. I will definitely be back for my future shipping needs."

"I recently used their printing services for some business materials, and I couldn't be happier! The quality was top-notch, and the turnaround time was surprisingly quick. The staff was very professional and offered great suggestions to enhance my designs. This place really knows how to deliver excellent service."

"As a small business owner, I rely on reliable shipping services, and I have found a gem here! The convenience of having mailbox rentals and shipping all in one place saves me so much time. Plus, the staff is always welcoming and ready to assist. I feel valued as a customer, which makes a huge difference."

Customer Reviews

What People Say

Marco Ashdown

★★★★★

July 20, 2025

I recently had to ship a large package across the country and was a bit anxious about the process. The staff at the UPS store were incredibly helpful and made it a breeze! They walked me through all my options for shipping and even suggested the most cost-effective method for my needs. I was impressed by how organized and clean the store was, too. It made the whole experience pleasant. What I really appreciated was their attention to detail; they carefully wrapped my item to ensure it would arrive safely. On the downside, I did have to wait a bit in line during peak hours, but the friendly demeanor of the staff helped make the wait worthwhile. Overall, I couldn't have asked for a better experience and will definitely be returning for my future shipping needs!

👍 3 👎 0

Finley Lefevre

★★★★★

January 26, 2025

Having moved to the area recently, I needed to find a reliable place for all my shipping and mailing needs. I found this store after doing some research, and I’m so glad I did! The staff are consistently friendly and knowledgeable. I’ve used their services for sending packages and printing documents, and each time has been smooth. They have a great selection of packing supplies, which helps when I need to do a last-minute shipment. I also love that they’re open on weekends; it really fits my schedule. My only minor criticism would be that sometimes the parking can be a bit tricky, especially on busy days. However, the convenience and quality of service more than make up for it. I highly recommend this place to anyone in need of shipping services!

👍 3 👎 2

David Henderson

★★★★★

December 30, 2023

I had a positive experience at the UPS store while shipping some materials for my business. The staff were very efficient and got me in and out quickly. They offered helpful tips on packaging my items for transport, which I appreciated. The only thing I wish they had was more counter space; it felt a little cramped when other customers were around. Still, they managed the flow well and kept things moving. Overall, I was pleased with the service and would come back for my shipping needs!

👍 1 👎 0