Tom's Service

Tom's Service

Located in Wayland, this lawn mower repair service stands out for its exceptional expertise and commitment to customer satisfaction. With a dedicated team that understands the intricacies of lawn care equipment, they provide reliable repairs that ensure your mower runs like new.

Customers appreciate the prompt and thorough service, often highlighting the knowledgeable staff who take the time to explain the issues and recommend the best solutions. Open Monday through Friday, the service is accessible and convenient for those needing quick turnaround times on repairs.

Whether it’s a routine maintenance check or a major repair, this business prides itself on delivering high-quality workmanship that keeps lawns looking pristine all season long. Their reputation for reliability and excellence makes them a trusted choice for lawn mower repair in the community.

• 11488 State Rte 21, Wayland, NY 14572
• (585) 213-4400

Latest Feedback

"I took my lawn mower in for a tune-up, and I couldn't be happier with the service I received. The staff was incredibly knowledgeable and took the time to explain what needed to be done. My mower runs like it's brand new now. Highly recommend this place for anyone needing lawn equipment repairs!"

"The team did an amazing job fixing my mower after it had been giving me trouble for weeks. They were not only quick but also very friendly. I appreciated how they kept me updated throughout the process. It's nice to find a place that genuinely cares about their customers and their equipment."

"I was impressed with the level of service at this repair shop. They diagnosed my mower's issues right away and even gave me tips on how to maintain it better in the future. The turnaround time was faster than I expected, and the price was very reasonable. I’ll definitely return for any future needs."

Customer Reviews

What People Say

Zachary Silverthorn

★★★★★

July 1, 2025

I recently brought my lawn mower in for repair, and I have to say, the experience was surprisingly delightful. From the moment I stepped through the door, I was greeted warmly by the staff. They took the time to listen to my concerns, asking specific questions about the issues I had been facing. What impressed me most was their transparency; they provided a detailed breakdown of what might be wrong and the possible costs involved. It’s rare to find a service that values honesty so much! The repair didn’t take long at all—just a couple of days, which I really appreciated, given that it was peak season for lawn care. When I picked up my mower, it looked practically brand new! They had cleaned it up so well; I almost didn’t recognize it. Plus, they took the time to walk me through what they had done, ensuring I understood everything and even gave me some tips on maintenance to help prolong its life. If I had to note one minor downside, it would be that the parking situation can be a bit tricky, especially during busy hours, but honestly, it's such a small inconvenience compared to the outstanding service I received. If you need lawn mower repairs done with expertise and a friendly touch, look no further. I highly recommend this place; they’ve earned my trust and my future business for sure!

👍 8 👎 0

Carter White

★★★★★

January 30, 2025

I recently took my lawn mower for servicing, and I must say, the experience was overwhelmingly positive. The staff was not only knowledgeable but also incredibly friendly. They took the time to explain everything from the diagnostics to the repairs they were recommending. It was refreshing to see such a focus on customer education, and I felt reassured knowing they were being transparent about the costs involved. While I was there, I noticed how organized the shop was, which speaks volumes about their professionalism. They completed the repairs within the promised time frame, and I was thrilled with how well my mower was running afterward—like it had a new lease on life! I loved that they offered me advice on how to maintain it better, which is something I hadn’t received from other service places before. One minor aspect I wish could be better is the waiting area; it’s a bit small and could use some more seating. However, I understand how busy they can get, and the quality of service makes it worth the wait. Overall, I highly recommend this service for anyone in need of lawn mower repairs. They truly care about their customers, and it shows in their work. I’ll be returning for any future maintenance needs without a doubt!

👍 3 👎 1

Mason Yamamoto

★★★★★

January 10, 2025

I can't say enough good things about my experience! I had been struggling to get my lawn mower started for weeks, and finally decided to take it in for repairs. The staff was incredibly helpful right from the start. They diagnosed the issue quickly and offered me a couple of different options for repairs, which I really appreciated. It was clear they really knew their stuff! I was especially impressed with how they prioritized customer service. They kept me updated throughout the process, which made me feel valued as a customer. Plus, the turnaround time was faster than I expected. I got my mower back in perfect working condition and they even threw in a complimentary blade sharpening! I would say the only drawback was the limited hours—they're closed on weekends, which can be inconvenient for those of us who work during the week. However, the quality of work and the friendly service more than make up for that. I would definitely recommend this place to anyone looking for reliable lawn mower repair!

👍 10 👎 0