Top Shoe Repair

Top Shoe Repair

Located in the heart of Charlotte, this shoe repair shop stands out for its exceptional service and commitment to quality. With years of experience in the industry, the skilled craftsmen are dedicated to restoring shoes to their former glory, whether it's through meticulous cleaning, precise sole replacements, or expert leather conditioning. The shop prides itself on its attention to detail and customer satisfaction, making it a trusted choice for both everyday footwear and special occasion shoes.

Accessibility is a priority, featuring a wheelchair accessible entrance, ensuring that everyone can benefit from their outstanding services. Open on weekdays, the shop caters to busy professionals and shoe lovers alike, ensuring that your favorite pairs are always in top shape for any occasion. Customers appreciate the personalized service and the expertise that goes into every repair, making it a go-to destination for shoe care in the area.

• 101 S Tryon St #145, Charlotte, NC 28280
• in BOA Plaza Retail Mall
• (704) 334-6022

Amenities

Accessibility

• Wheelchair accessible entrance

Latest Feedback

"I've been coming here for years because it's convenient. My shoes have always been shined well, and the sole replacements have been of high quality. The staff is friendly and remembers me every time I visit, which makes the experience feel personal. I wouldn't trust my shoes with anyone else!"

"I was really impressed by the professionalism here. The owner took the time to explain every detail about the repair process for my favorite pair of boots. I felt confident that they would be in great hands. When I picked them up, they looked brand new! Definitely a place I would recommend."

"I had a bit of trouble finding the shop at first, but it was worth the effort. The staff was incredibly helpful and made me feel welcome right away. They did a fantastic job on my heels, and I appreciated their advice on how to keep them looking good. I'll definitely be coming back!"

Customer Reviews

What People Say

Shirley Rivera

★★★★★

June 10, 2025

I dropped off my sneakers for a sole replacement last week, and I’m really impressed with the outcome! The staff was attentive and made sure to get all the details right. I felt like they genuinely cared about doing a great job, which is a breath of fresh air! The only thing I would suggest is expanding their hours a bit—being closed on Thursdays and weekends can be tough for those of us who work typical hours. But other than that, I’m thrilled with the service and quality. I’ll definitely be coming back for future repairs!

👍 2 👎 1

Antoine Adams

★★★★★

July 16, 2024

I recently brought my favorite pair of leather boots in for a repair, and I couldn't be happier with the results! The quality of the craftsmanship is outstanding; they look as good as new! I also appreciated how friendly and welcoming the staff was. They took the time to explain the process and provided a reasonable timeline for when I'd get my boots back. The only downside was that the shop's hours can be a bit limiting—I had to adjust my schedule to fit them in. However, the wait was worth it! I highly recommend this place for anyone looking to revive their beloved footwear. It's great to see a business that truly cares about quality and customer service.

👍 3 👎 1

Sophia Porter

★★★★★

January 4, 2024

What a gem of a place! After years of neglecting my favorite pair of dress shoes, I finally decided to take them in for some much-needed TLC. The owner was not only friendly but extremely knowledgeable. He walked me through all the options, from reconditioning the leather to sole replacements. I appreciated his honesty about what was necessary versus what was just a luxury. When I returned to pick them up, I was stunned at how they sparkled and felt like new! The repair quality was top-notch, and the turnaround time was reasonable—only a couple of days. My only complaint would be the limited hours, which made it tricky to drop off my shoes, especially during my busy work week. However, the experience was so positive that I'm already planning to bring in some other pairs that need help. If you value craftsmanship and customer service, this is the place to go!

👍 5 👎 0