U.S. Bank Branch

U.S. Bank Branch

Located in Richland, this bank offers a robust suite of financial services tailored to meet the needs of both individuals and businesses. With a commitment to customer satisfaction, the bank provides personalized attention and expert guidance, ensuring clients feel confident in their financial decisions.

The knowledgeable staff is dedicated to creating a welcoming atmosphere, making it easy for customers to navigate everything from everyday banking to more complex financial solutions. Open Monday through Friday, the bank is conveniently available to assist clients during the workweek, reflecting its commitment to accessibility and service excellence.

• 701 Jadwin Ave, Richland, WA 99352
• in US Bank Mortgage
• (509) 943-9147

Latest Feedback

"I recently visited this bank and was incredibly impressed with the customer service. The staff took the time to explain my options for opening a new account, and I didn't feel rushed at all. They genuinely care about their customers and helped me find the best fit for my financial needs. Highly recommend!"

"As a small business owner, I appreciate the personalized service I receive here. The loan officer worked closely with me to understand my business goals and helped me secure financing for expansion. I felt supported throughout the entire process, and the team's expertise made all the difference."

"I had a fantastic experience when I needed to set up a savings account for my children. The representatives were patient and answered all my questions, making it a smooth and enjoyable experience. I left feeling great about my decision and confident in my banking choices."

Customer Reviews

What People Say

Tyler Choi

★★★★★

July 5, 2025

I had a great experience at this bank! The staff was super friendly and helped me quickly with my questions. The only downside was the wait time, but it was a busy day. Overall, I’m really satisfied and will definitely return for my banking needs!

👍 2 👎 1

Ellie Green

★★★★★

July 19, 2024

I recently had to visit my local bank, and I was pleasantly surprised by my experience! The staff greeted me with warm smiles as soon as I walked in, which immediately made me feel welcome. I was there to open a new checking account, and the process was incredibly smooth. My banker was knowledgeable and took the time to explain all my options, ensuring I was comfortable with my choices. I also appreciated how they offered additional services, like setting up online banking and mobile alerts, which I find so useful for managing my finances. The branch was clean and well-organized, making it easy to navigate. One minor suggestion would be to extend their weekend hours; having the bank open on Saturdays could really help those of us with busy weekdays. Overall, this visit exceeded my expectations, and I left feeling confident in my banking decisions. I highly recommend this bank for anyone looking for personalized service and a friendly atmosphere!

👍 2 👎 1