Universal Business Insurance

Universal Business Insurance

Located in Sandy, this insurance agency stands out for its exceptional customer service and comprehensive coverage options. With a dedicated team of professionals, they strive to offer tailored insurance solutions that meet the unique needs of each client. Their commitment to understanding the intricacies of various industries allows them to provide insightful advice and support, ensuring businesses are well-protected.

Open Monday through Friday, the agency prides itself on accessibility and reliability. Clients appreciate the personalized attention they receive, making the process of selecting insurance both straightforward and reassuring. Whether it’s for general liability, property insurance, or specialized coverage, this agency is known for its competitive rates and thorough policy explanations, empowering business owners to make informed decisions with confidence.

• 9980 S 300 W #320, Sandy, UT 84070
• (801) 984-6100

Latest Feedback

"I had a fantastic experience with this insurance agency! The staff took the time to understand my business needs and provided me with options that truly fit. They were patient in answering all my questions, making the entire process stress-free. I felt valued as a customer and appreciated their dedication to finding the right coverage for me. Highly recommend!"

"As a small business owner, I've worked with several insurance agencies, but this one really stands out. Their team is knowledgeable and very responsive. I was particularly impressed by how they explained the different policies available, and I felt empowered to choose the best one for my needs. The customer service is top-notch, and I always leave feeling confident about my coverage."

"I recently switched to this agency, and I couldn't be happier! The transition was seamless, and I found the staff to be incredibly friendly and professional. They took the time to review my existing policies and suggested ways to enhance my coverage without breaking the bank. I appreciate their transparency and the genuine care they show for their clients. It's refreshing to work with a team that puts customer satisfaction first!"

Customer Reviews

What People Say

Lavinia Stephens

★★★★★

November 28, 2024

As a freelancer, I was in dire need of a solid insurance policy to protect my work and clients. I discovered this agency through a recommendation from a friend, and I'm glad I did! The staff was incredibly knowledgeable and took the time to understand my unique situation. I worked closely with Mike, who helped me navigate through the various plans available. He was patient and answered every question I had, no matter how trivial it seemed. I particularly liked their approach of offering customized solutions rather than one-size-fits-all policies. The office was clean and well-organized, which added to the professional atmosphere. One little hiccup was that they were a bit slow in sending over the final documents, but when I reached out, they were very apologetic and expedited the process. Overall, I’m really happy with my experience and feel much more secure knowing I have the right coverage in place. I would definitely recommend them to anyone looking for reliable insurance support!

👍 3 👎 0

Kofi Lovejoy

★★★★★

June 3, 2024

I recently had the opportunity to work with this insurance agency, and I must say, I was thoroughly impressed with their level of service. From the moment I walked in, the staff was welcoming and genuinely interested in helping me find the right coverage for my small business. I met with Jennifer, who took the time to listen to my concerns and understand my specific needs. She walked me through various options, explaining the fine print in a way that was easy to understand. What really stood out to me was her attention to detail; she followed up with an email summarizing our conversation and included additional resources that I found really helpful. I also appreciated that there were no high-pressure sales tactics—just honest and transparent guidance. The only minor downside was that their office could get a little busy, and I had to wait about 15 minutes before my appointment. However, I could see it was due to the number of clients they were handling, which speaks volumes about their reputation. Overall, I left feeling confident in my choices and relieved to have found a trustworthy partner for my insurance needs. I highly recommend this place for anyone looking for personalized insurance services. They made an otherwise daunting process feel manageable and even a little enjoyable!

👍 5 👎 1

Daphne Kelly

★★★★★

May 30, 2024

I had a fantastic experience at this insurance agency! The agents were friendly and extremely helpful. I went in to discuss my personal insurance needs and was pleasantly surprised by how much they cared about finding the best option for me. They took the time to explain all my choices without rushing me, which made the entire process much less stressful. The only thing I would suggest is maybe extending the hours a bit on Saturdays or having some weekend availability since it can be hard for working folks to get there during the week. But honestly, the service I received was top-notch, and I left feeling very satisfied. Highly recommend them!

👍 7 👎 3